Viv (Seattle Bon Vivant) recently shared her experience when she sent a local library DVD rental to Netflix by accident:
Netflix sent me an email saying there was a problem with my return of Cellular, that they got one of my personal DVD's, that they'll return it and to send theirs back too in one of their other movie envelopes with a note with my email on it so they can credit my account. I returned their film yesterday and by this morning I had my DVD back.
Aren't they wonderful?????????? I just love them so.
Since I subscribe to Netflix and Blockbuster, I'm sure that one day I'm going to send a movie back to the wrong company. I've had several people tell me that they sent ripped copies of movies back to Netflix by accident (oops!).
Has anyone had a similar problem?