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gir

"... no mechanism to ask why any given listing took place ... there is an automated no-questions-asked removals procedure .... However, delisted IPs are [automatically] relisted if new evidence of spam activity is subsequently detected."

So they won't tell you why you're blocklisted, but if you do it again they blocklist you again? Nice. I guess they've never heard of false positives (and practically any legitimate mail list would be a false positive).

FrankLev

gir,
you don't understand the system. these are not "false positives." netflix oviously has had problems with not only employing affiliates to spam but also directly sending unsolicited advertising despite account settings. They have several problems with their front end:
1) do not send mail setting does not often work.
2) an incorrect typed email adress generates mail to either none existant accoutns or existant users with no relationship.

in the case item "2" this does not get you blacglisted unless you do not answer delisting queries, which it seems notes on spamcop sites from many users/admins show Netflix does not.

So there is nothing wrong with the blacklist system. There is something wrong at netflix -- they dont respond to complaints (we all know that already).

Other much larger etailers have no such problem .

this has been going on since 2002 I thas to do with Netflix employing affiliates that use spam techniques

hall

It's "blacklisted", not "blocklisted", and yes, these anti-spam groups that set these blocks up are anal-retentive about their system. It's 100% guilty until proven innocent, no trial allowed.

mikek

I know the term is "blacklisted," but if you read the Wikipedia entry some people have started using "blocklisted."

- Mike

gir

No, it's just 100% guilty. You have no opportunity to prove your innocence. There is no capability to permanently delist legitimate senders. You simply have to adhere to their "blessed" mailing policies, period.

And of course, they don't tell you what the policies are or how you've violated them.

I'm sorry, but I wouldn't play by those rules. I'd just tell my customers not to use that blocklist.

PS. "blocklist" is the politically correct version of "blacklist". That's why Mike linked to Wikipedia.

C Nyze

I've never had a problem with the mail settings at Netflix. I have it set-up so that I only get e-mails when they send or receive a movie and I get NO unsolicited emails. These spam service sites have free reign to do what they want with zero repercussions and as usual the people that pay in the end are those who are just trying to get their email without a bunch of "free" offers or money scams.

hall

"PS. "blocklist" is the politically correct version of "blacklist". That's why Mike linked to Wikipedia."

I see that now ... when one visits the article at wikipedia for *blacklist*. :-)

I tend not to join politically-correct bandwagons myself. If they eventually change the term to "blocklist", I'll use it though. For now, I'm still stuck in my old ways. :-)

Account Deleted

Hmmm... I must've missed the clear option to opt-in/opt-out of the spam e-mails they send. I had to go in and disable the newsletter after receiving these e-mails. In my opinion if I didn't ask for or sign up for these e-mails... they're SPAM to me.

I'm not saying it was hard to stop the messages... but I do think this trend has to stop. I really don't think it should be that every time you make a purchase online you should be automatically added to a companies mailing list. I want the service not the junk mail. Let me opt-in... don't make that choice for me.

C Nyze

Um hello ... has anyone ever bought a house? I get more crap in my home mailbox about refinancing my mortgage than I do from on-line spam. And there is no box to check so that this unsolicited crap stops coming to my house!!! This is a marketing tactic that has been used for decades ... I never signed up for the grocery store mailings, the penny saver, the val-u-pak or 80% of the things that end up in my mailbox ... but that doesn't stop them from sending them. At least with my e-mailbox I have a way to request that Netflix (a company I use and have a relationship with, not just some random mortgage lender) stops sending me things.

tachyon.chaser

Last week, I stopped receiving email Shipping and receiving notifications from NF. No receipt notifications yesterday (Monday), but I did get shipping notifications yesterday afternoon. Today, I got a banner when I opened the NF Queue that I have an invalid email address and that I needed to update my account email address. The address is valid. I assume this is related to this "blacklist/blocklist" issue. But I don't have a clue what I can do to fix it. It sounds like it's a problem on the NF side. Does anyone know if they are doing anything to fix this?

BoB

I stopped getting the ship/rec emails last week as well. Although I still received the other emails (friends, ads, etc.) It appears my ISP was using the blocklist I guess. However, they started coming in again yesterday and seem fine today as well.

BoB

"I get more crap in my home mailbox about refinancing my mortgage than I do from on-line spam. And there is no box to check so that this unsolicited crap stops coming to my house!!!"

While this may be a pain, I see "gold" in everyone that comes. My spouse works for the USPS so its job security delivering that crud!

I never open them either. A quick toss into the "circular file" and its gone.

C Nyze

My favorite junk mail passtime is to send back all the credit card company's crap in their own pre-paid envelopes. :-)

NetflixShill

"I never open them either. A quick toss into the "circular file" and its gone."

Not very wise. Identity thieves thrive on the folks who throw out pre-approved credit card applications and the like. You should shred them or tear them to shreds before throwing them away. Be extra certain that names and personal information is obliterated.

BoB

I didn't say I did that with the credit ones, just the junk ones. I do shred the credit/mortgage/balance transfer ones.

I was speaking about the furniture flyers, Sears sales, Lowes, Walmart, Goldmines, etc., etc., etc.!
--------
"My favorite junk mail passtime is to send back all the credit card company's crap in their own pre-paid envelopes. :-)"

I have done that as well! :)

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