Are Netflix & Blockbuster Getting Special Treatment from the USPS?

The recent USPS response to GameFly's complaint says that the envelope design is at fault, but some respondents to a survey on Postalnews claim that Netflix & Blockbuster are getting special treatment.

"We have to pull out netflix DVDs and put in a separate tray also in our office."

"In my office all the BLOCKBUSTER and NETFLICKS in outgoing mail are placed in a special tray upon return to the office. OTHER dvds are thrown in with the rest of the outging letter mail."

"As always the management of the Postal Service is lying we manually separate all Blockbuster and Netflix. Blockbuster is put in an Express bag and sent to a larger facility for manual processing. We try about every six months to run them in automation to no avail. We run them for a couple of weeks until netflix complains that to many dvd's are getting broke and then we return to manual processing."

"Netflix is being seperated because they are now mailing Blue-Ray disks and standard disks, while standard was doing well in automation with exceptions, Blue-Ray was not, Blue-Ray has a protective layer of only 0.1 mm while a standard dvd or hd-dvd has a protective layer of 0.6mm therefore the recording layer is verclose to the surface of the disk or in simpler terms this proximity of the information layer also means that the BD disc is more vulnerable to accidental scratches. Netflix was bitching about a boatload of scratched and broken disks as soon as they started shipping Blue-Ray. They could use a different package and help us out but nope, they see no reason to use different packaging of the 2 types."

Comments

[Alan Smithee]

But what these guys don't tell you is that the post office does not deliver the discs back to Netflix. Netflix sends trucks to the post offices to pick up the discs.

[L.A.]

Alan, so does Blockbuster, Gamefly and everyone else. The USPS will deliver bulk orders to your business, but they will charge you a lot to do so. I'm not sure I understand what point you are trying to make?

[Baff]

My local P.O. must be running the automation right now, since 4 of the last 5 Blu-Rays I got were cracked. Before this I only had 1 cracked BR in 2 years.

[Jake]

I thought Blu-rays were a lot harder to scratch than older DVDs... They seem to take a greater beating unscathed around my house anyway.

[Adam Fields]

Scratching is not the problem with Blu-ray. If scratching were the problem, the mailing envelopes would be damaged. On all of the problem discs I've had, the envelope has been fine. I do think they're much more vulnerable to bending/cracking.

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