PS3: Make Sure that 720p is Selected

Some users are reporting problems with Netflix streaming on the PS3, and NetflixHelps on Twitter is telling customers to make sure that 720p is selected in the PS3 settings. The menus on the PS3 can be confusing, so here are detailed instructions on how to make sure that 720p is set on the PS3:

1. Select "Settings."
2. Select "Display Settings."
3. Select "Video Output Settings."
4. Confirm your connection type.
5. Select "Custom" setting method.
6. Make sure that 720p is selected.

The resolution setting screen looks like this:

 

Are you watching Netflix streaming on the PS3? What do you think of the experience? 

Comments

[Ewingo401]

Does that mean you would have to switch between 720p and 1080(i,p) everytime you switch from watching streaming content and your blu ray movies? If so that would kind of be a pain in the butt.

[Gran]

Ewingo, I think it just means that 720p should also be selected.

[Jessie]

Only if -don't- select 1080 will it work, and even then I noticed things like South Park played squished. Between the required disc and this somethin' smells half-baked to me!

[Chris]

I'm streaming regular content AND HD just fine - nothing squished and I certainly don't have to go in and switch video settings around.

[Adam Fields]

It seems REALLY slow to me compared to watching on the Mac with the same network connection.

[John G.]

That, of course, won't work for those of us with 1080i RP CRT TVs that don't support the 720p resolution.

[dAVe]

My PS3, connected to an 1080i HDTV via HDMI, is set to Automatic. My limited testing & watching of the NF streams shows perfect aspect ratio when I select a known title that is identified by Netflix as "HD."
Using the remote "Info" button for my HDTV reported that the video from the PS3 was being processed as 720p.

However when I selected a non-HD title, I tested a Starz movie for this part, I took note that my HDTV was receiving it as 480p. My PS3 automatically down shifted the signal across the HDMI cable. I then could use my HDTV remote button "Picture Size" to adjust the aspect ratio to get rid of the Pillar bars (vertical black bars when the HDTV is set to "Normal" for video signals 480i or 480p) The "Widescreen" setting will perserve the correct height-to-width ratio (4:3) but it comes at the cost of cropping some of the picture from the top and bottom portion. It's not much of a loss when watching movies but this is something some people probably wouldn't want to do if the video source is broadcast TV show that has scrolling information at the top or bottom, e.g. sports or newscasts, should you change the TV Input off of the PS3 connection.

[Frank Butera]

I have only tried it once so far, a Warren Miller ski movie. The picture looked great but the audio was so out of sync that it was unwatchable. I guess I should try another title before giving up on it, unless someone can tell me what I did wrong.

[Chris Thompson]

I have one of those older rear projection 1080i HD sets (Mitsubishi) that doesn't support 720p. All it does is 480i/480p and 1080i over component cables. So if Netflix Streaming does 720p, I guess I'm stuck at 480p.

[Jim]

I just cannot seem to get the netflix to play for more than 8 minutes at a time. It does not matter if I am directly connected to my broadband or wireless, after loading it plays for 8 minutes and then stops and loads for many minutes then does it again. I am really getting tired of watching my movies in little 8 minute slices! HELP!

[Roberta]

I have the same problem as Jim. Has anyone figured out how to get the streaming movie to "stream" so that it plays the entire movie instead of loading every few minutes. I'm using a PSP3 and full HD tv.

[Ken S]

For most of us, bandwidth is a shared resource. Meaning that even though you pay a ISP to have x amount of bandwidth for upload and download, the truth of the matter is that they oversubscribe these lines, and if everyone that purchased these lines used them at the same time, your internet connection would come to a crawl.

Some things that may help, is one make sure when watching a movie, no other computers are on during this time. Every computer that is on and connected to your router is using some sort of bandwidth. Sometimes windows or programs will do updates, that could be downloading and using available bandwidth.

Another thing is to make sure you have your wireless secured. You would be surprised how far your signal will travel outside your home, and someone else could be using your wireless connection.

I hope this helps.

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[Markstephens]

Running Netflix through PS3 onto 61" RCA Scenium - all well initially with Netflix until one day Netflix screen started bleeding off edges - guessing about 15-20% larger than should be with menus and images clipped all around. Tried the above advice i.e. selecting 720p however 480 cannot be deselected. No effect. Tried all the Zoom functions on RCA Remote and every imaginable option on PS3 remote, No effect. Possible kids may have messed with settings, but like I said have tried every imaginable key functions to reverse with no effect. Makes navigating through Neflix selections miserable. Help!