How To Contact Netflix


  • Questions? Lost DVD? Call Netflix at 866-716-0414.

Welcome


  • Come in, take a look around, and feel free to contact me if you have a question or story idea. Be sure to read the comments or participate in the discussion.

    Subscribe

    Add to My Yahoo!

« Netflix Signs Deal with Nu Image / Millennium Films to Stream First-Run Movies | Main | Woot Has Refurbished Roku HD-XR Player for $69.99 »

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451c1bb69e20133f404357d970b

Listed below are links to weblogs that reference Where to Send Netflix DVDs if You Lost the Envelope:

Comments

John

If you call customer service, they can provide the address of your closest hub so that you can get the disc checked in faster than sending it to San Jose.

Fostermatt

I used to have a multi disc subscription so I would just put two discs in one envelope if that happened.

Since I went down to single disc subscription I'm a little more tricky. Just report the disc as damaged and decline the replacement copy. They send out your next title and you can then send both back in the same envelope.

noor

i try that last week, i was so pissed that it took 5 nights to get it which in red takes one night only.

Tomguy

@noor

I got an 'extra' disk because the title on my list was not available at my closest hub, so they sent it from another hub 1000 miles away.

It took 8 days for that 'extra' to arrive. When I mailed it back, they got the return the next day.

JillianS

@Tomguy
When you mailed it back it was sent to your closest hub...thats why they got it the next day.

@Fostermatt
This is a perfect example why REAL damaged disks are sometimes ignored or skipped over by netflix. Its because of people falsely claiming damage when there is none. Just keep an extra envelope handy or the address to your closest hub for when you don't have the red envelope.

Michael

@JillianS

Why would falsely claiming damage cause netflix to ignore real damaged disks?

moncler jassen

Although I do agree with your post, I have my own reservations.

Jack Bishop

I'm on a one-disk plan, but when I get a "bonus" disc due to a long ship, I usually double-pack them in a single envelope and keep the spare envelope.

It's nice to have a few spares in case a disc arrives in an envelope damaged enough that I'd rather not ship back in it. At this point I have about 5 spare envelopes lying on the TV.

RH Macy

@Michael

Remember the story of the little boy who cried "wolf"?

BP

@ Fostermatt

Wow, you're an asshole. There's no point whatsoever to that sort of shenanigan.

Mike in Iowa

I have 3 at a time service and often return two DVDs in one envelope creating a stash of red envelopes. The stash comes in handy to return DVDs that come in mutilated envelopes or envelopes from distribution centers other than my own.

David

@Mike in Iowa-it doesn't matter which shipping center it came from, all envelopes will be returned to the nearest shipping center.

The comments to this entry are closed.

Support


  • Support HackingNetflix:

    Try Netflix for Free:

Disclaimer


  • This site is an independent Web site (I don't work for Netflix). Netflix is registered trademark of Netflix, Inc. HackingNetflix will not teach you how to lie, cheat or steal from Netflix. Hacking is the desire to fully understand something, and we want to learn as much as we can about this company and share this information.

    Click here for more information about this Website and a full disclosure statement.

    Investors: Please do not use the information on this site to buy or sell stocks. I don't want to have to explain to your spouse how you lost a huge amount of money based on advice from a site called "Hacking Netflix."

    The contents of this Web site are (c) 2003 - 2010 Briki Media, LLC. All rights reserved.