Update: TechCrunch reports that the outage only impacted the DVD website:
“We are experiencing some technical difficulty with the Netflix DVD Web site, which as a result may not be available for all members. Our engineers are working to address this issue. Netflix streaming is not impacted.”
Readers (and Down Right Now) are reporting troubles with Netflix streaming. Netflix also suffered a major streaming disruption on Christmas Eve.
Is Netflix streaming working for you? I am able to stream movies, and I'm located on the East Coast.
Can't access my queue from San Diego, CA.
Posted by: Mike | December 31, 2012 at 02:53 PM
Works fine for me right now.
Posted by: Pat | December 31, 2012 at 02:53 PM
I can't access my queue or search for titles.
Posted by: GeoBQn | December 31, 2012 at 02:55 PM
I'm waiting for discs - I don't think they've been processing physical discs all week....
Posted by: John McLachlan | December 31, 2012 at 03:11 PM
I can get to their site, but get an error if I try to access my queue or try to do a search.
Posted by: Jon | December 31, 2012 at 03:13 PM
Just checked again. The website looks normal now. But a new DVD has yet to be moved up to the top to be shipped.
John, I did receive the Total Recall remake this morning though that was shipped Saturday.
Posted by: crystal | December 31, 2012 at 03:13 PM
Website is back to looking weird again. Sigh.
Posted by: crystal | December 31, 2012 at 03:16 PM
I can access main page, but anything else is down (no queue, no streaming). In San Francisco.
Posted by: igj | December 31, 2012 at 03:18 PM
Can't access queue from where I am in Mass.
Posted by: Mass | December 31, 2012 at 03:22 PM
I'm watching The Lying Game right now, and it plays fine. But I can not search for titles or access my que.
Posted by: Jenny | December 31, 2012 at 03:25 PM
No queue available in DC Metro.
Posted by: Rigel | December 31, 2012 at 03:25 PM
Just got off the phone. As I was on, the website still looks funky but the next DVD to be shipped has moved up to the appropriate slot. It's now 3:30pm here on Long Island NY.
Posted by: crystal | December 31, 2012 at 03:31 PM
12:51 pm PST The whole website just vanished.
Posted by: MikeT | December 31, 2012 at 03:53 PM
On the east coast, streaming is working fine at 4:23 pm my time.
Posted by: Bast | December 31, 2012 at 04:23 PM
Working fine in Kansas 3:25 PM central.
Posted by: Retro Hound | December 31, 2012 at 04:29 PM
hmmm. DVDs are usually logged after 1 day. DVDs I mailed 3 and 4 days ago just showed up at the exact same time late Monday afternoon....
Posted by: John McLachlan | December 31, 2012 at 04:35 PM
4:48pm in the east coast
"The Netflix site is temporarily unavailable. Our engineers are working hard to bring the site back up as quickly as possible."
Posted by: slider121 | December 31, 2012 at 04:50 PM
Queue is up, but ratings (stars) aren't available in Portland, OR.
Posted by: StewG | December 31, 2012 at 05:14 PM
In Illinois ... no queue (instant or DVD) or search or DVD part of the site. We can stream.
Posted by: Sam Hutchison | December 31, 2012 at 05:18 PM
no access to queue or other parts of website at all... not a streaming customer. LA CA
Posted by: Howie | December 31, 2012 at 05:18 PM
Steaming fine. Nothing funny like last week. East Coast
Posted by: Fox | December 31, 2012 at 05:28 PM
Mine is finally back up (living in New England). Signed into my parents' account to add something for them... Theirs worked fine, then signed into our account, and it was down. Ended up being down for several hours.
Posted by: LR | December 31, 2012 at 05:36 PM
Working fine in California on AT&T, it worked fine last week also.
Posted by: Moviegeek65 | December 31, 2012 at 05:58 PM
I was just able to at least see my DVD queue for the first time today (5:15 pm Central time).
Posted by: JeffC | December 31, 2012 at 06:14 PM
OMG OMG OMG 2013 is going to be hell!! Post times of every last intricate detail of what's happening on the Netflix website!!! Quick we don't have much time until it's resolved!!
Posted by: Sean | December 31, 2012 at 06:32 PM
Same here Moviegeek65.
Posted by: John Carter | December 31, 2012 at 06:50 PM
The website says a movie was shipped very late this afternoon (after 4pm) and will arrive on the 2nd. No emails stating as such however. Website still looks weird (stars aren't yellow) but I was able to add some DVDs to my queue, delete a few and move others around. It's just after 7pm east coast.
Posted by: crystal | December 31, 2012 at 07:06 PM
ok in north central mass
Posted by: jess brit | December 31, 2012 at 07:09 PM
All good in St.Paul. Minn.
Posted by: Netflux in St. Paul | December 31, 2012 at 07:11 PM
What slider said as far as the website's concerned. Which I rarely go to these days. I cancelled my DVD plan on this return since I like older movies on Blu-ray and they are not investing in the ones I want but the streaming has and is working fine. I access my queue through Roku, Sony Bravia 3D Blu-ray, Nintendo Wii or WD Live. The Blu-ray seems to connect when streaming DOES go down every time. Highly recommended.
Posted by: Peter Davenport | December 31, 2012 at 07:15 PM
Might I add that this was the 12th year I had Netflix DVDs. I miss the old 8 out at a time plan with rare movies and TV shows but streaming has become the norm. Amazon compliments it very nicely when you can watch a movie on demand 3 months before it comes to DVD or sometimes even the theatre. Would never cancel Netflix though.
Posted by: Peter Davenport | December 31, 2012 at 07:21 PM
Can't search for titles or access my cue but I am able to play from the home page.
Posted by: Jack McF | December 31, 2012 at 07:26 PM
Stupid Netflix; Your record in 2012:
* you upped your rates - twice.
* Told me I would have to subscribe to two different services but couldn't tell me whether you would keep my queue.
* Then you said oops, we aren't going to do that...
* Sent me more broken discs in one year than in the past several
* 'Hid' what was available to stream (don't you want my business?)
* Made it impossible to log into other profiles for like 2 months
* Were down on X-Mas Eve when I went to watch
* And now you post an apology for X-mas eve on your tech blog today, meanwhile, you've been down all day today (and still are)
...oh, and your streaming selection still blows since the Starz deal went South - when are you going to fix this... or don't you remember what happened to the once mighty Blockbuster?
Posted by: etragedy | December 31, 2012 at 08:33 PM
all good in oregon
Posted by: Justin Blake | December 31, 2012 at 08:45 PM
Peter Davenport: You can still rent 8 discs at a time. It's just a well-hidden option on the NF site now.
Posted by: Perkins Cobb | December 31, 2012 at 09:53 PM
All good in Baltimore, Maryland
Posted by: CJ | December 31, 2012 at 10:14 PM
All good in Pekin, Illinois.
Posted by: Michael Norton | December 31, 2012 at 11:31 PM
Fine in Phoenix, Arizona.
Posted by: Steve | December 31, 2012 at 11:40 PM
Streaming works in NYC midnight 1/1/2013 but DVD queue still can't come up -- message remains the same all these hours later: working on it.
Posted by: Arlene | January 01, 2013 at 12:11 AM
Watched "The Dam Busters" from about 8:10 pm Mountain Time with no problem.
Posted by: Peter Nellhaus | January 01, 2013 at 12:32 AM