How To Contact Netflix


  • Questions? Lost DVD? Call Netflix at 866-716-0414.

Welcome


  • Come in, take a look around, and feel free to contact me if you have a question or story idea. Be sure to read the comments or participate in the discussion.

    Subscribe

    Add to My Yahoo!

Search


  • Web HackingNetflix


Disclaimer


  • This site is an independent Web site (I don't work for Netflix). Netflix is registered trademark of Netflix, Inc. HackingNetflix will not teach you how to lie, cheat or steal from Netflix. Hacking is the desire to fully understand something, and we want to learn as much as we can about this company and share this information.

    Click here for more information about this Website and a full disclosure statement.

    Investors: Please do not use the information on this site to buy or sell stocks. I don't want to have to explain to your spouse how you lost a huge amount of money based on advice from a site called "Hacking Netflix."

    The contents of this Web site are (c) 2003 - 2007 Briki Media, LLC. All rights reserved.

« WSJ Compares DVD Rental Firms | Main | Hacking Netflix is a "Featured TypePad Site" »

Netflix Launches RSS Feeds

Netflix just released a bunch of great RSS (Really Simple Syndication) feeds at http://www.netflix.com/RSSFeeds?lnkctr=hnRSS. This is much more than I was hoping for or expected. They have included a wide variety of private and public feeds.

Here's the list of feeds:

Private Feeds:

  • Queue

  • Most Recent Activity

  • Recommendations
  • Public Feeds:

  • Netflix Top 100

  • New Releases

  • Top 25 by Genre (18 feeds)
  • Besides the obvious use in a blog reader (I use and recommend Bloglines), I expect the coders out there to use these feeds to create new and exciting toosl to enhance our Netflix experience.

    I've just subscribed to a few and they are awesome. Thanks, Netflix!

    TrackBack

    TrackBack URL for this entry:
    http://www.typepad.com/services/trackback/6a00d83451c1bb69e200d834572f3569e2

    Listed below are links to weblogs that reference Netflix Launches RSS Feeds:

    » Netflix now RULES RSS from Greedy Girl
    Netflix has just launched a ton of RSS feeds - including personal queues, rental activity, recommendations, new releases, top 25 in a bunch of cateogories... (via Hacking Netflix) So great! This is what RSS marketing is all about. [Read More]

    » Taking (and leaving) Netflix from Je ne sais Oz
    I received this in an e-mail and thought I'd pass it on: Get 1 Month Free DVD Rentals from Netflix. (The usual trial length is 2 weeks.) This offer expires 9/20/04. Me, I'll be cancelling my subscription on Tuesday, and... [Read More]

    » http://links.koldark.net/archives/2004/09/hacking_netflix.php from Koldark's Links
    Hacking NetFlix : Netflix Launches RSS Feeds - Cool! Now if I only used the service again...... [Read More]

    » Netflix RSS feeds from Ask's Notes
    http://www.netflix.com/RSSFeeds?lnkctr=hnRSS... [Read More]

    » Netflix, n°1 de la location DVD, propose enfin des flux RSS from WebAffinity
    Netflix, n°1 de la location DVD aux USA, propose enfin des flux RSS. En effet Hacking NetFlix annonce le lancement de plusieurs Feeds RSS Voici la liste des différents feeds RSS : Private Feeds: - Queue - Most Recent Activity [Read More]

    » Okay, so I'm late to the party, as uual... from the electric stranger
    Yeh, between hurricanes I managed to miss out on all the hippest happenings to hit movie viewership.... NetFlix has Feeds of their essential lists, oh my! [Read More]

    Comments

    Most awesome of all is adding the ship/recv feed to the my.yahoo.com RSS agregator section.

    Now they just need to set up some web services for queue management...

    LOL.. of course they do this just as I'm planning to cancel my subscription for a little while. I'm one of those queue fiends that keep reloading the page throughout the day to see if it's changed any, so these would have been perfect. Oh well, I guess I'll take advantage of them when I rejoin.

    Dude that is so awesome! I sent them an email suggesting this very thing like a month ago! Saweet!

    Much has been going on with Netflix (one of my favorite companies) as of late, and my Blogger problems have kept me from commenting. With those problems resolved, and new news from Netflix today, it's time to remedy that...

    Netflix released RSS feeds today (link up top), and did so with an interesting twist: while I may simply be unaware, this is the first instance of RSS feeds that I'm aware of for which you can receive personalized feeds; that is, one set of feeds is available to all Netflix members, but the content of a subset of those feeds is unique to a given individual.

    Obviously this is necessary, as the contents of my rental queue et al are different than yours... but it's nice to see it implemented in a clean manner.

    Unfortunately, the usefulness of the feeds, at least for a frequent and long time customer such as myself, are dubious at best. Some examples might help illustrate some of the weaknesses:

    1. Rental Queue feed: Excellent, I can now get a rank ordered list of the content of my rental queue via RSS. Unfortunately however, clicking a 'post' gives me the movie review page. I cannot, from the feed:

    a) See when the movie is going to be released (just beacuse it's item #1 on my list doesn't mean it's shipping next)
    b) Manipulate the movie, e.g., links to remove from queue, move within queue, or even link to the full HTML view of my queue

    Event a static post at the top of this feed that direct linked to my full HTML queue would be helpful (and easy to do).

    Without this information, the feed has substantially less value to me.

    2. Recent Rental Activity: Unlike the Queue feed, NFLX got the Returned section of this right; a link is embedded to allow me to click to rate the movie. Unfortunately, I couldn't find a link anywhere on the click-through page to Review the movie (let alone have a link directly in the feed). I must first click the Member Review link in the upper right corner, causing a page load, and revealing a 'write a review button'.

    NETFLIX... I've mentioned this before, and now that you've found RSS religion, I'll say it again. My movie ratings and reviews should be able to be published to my blog, even if it's simply a short synopsis linking to a page you host. The viral multiplier of 2MM members linking to their reviews could a) dramatically improve your page rankings in the search engines for people searching on movie titles, and b) expose each review (and thus NFLX) to each of my friends and family members, potentially lowering your customer acquisition costs. Heck, you could even incent me to do this for you by spiffing me (affiliate marketing) by crediting me for members that sign-up as a result of reading one of my reviews on your hosted pages.

    3. Public feeds (Top movies, etc): All nice, but made significantly less useful by not indicating a) my rating of the movie (if any) and b) my last rented date. I've rented and ranked 650+ movies on NFLX; I don't want to have to remember or click through every single feed post to decide if I want to rent it/again. Yes, I know, you don't want to have to personalize these feeds too... but I'm betting the effect would be worth the cost.

    All and all, a decent first effort... which could be dramatically improved with some minor enhancements. Keep it up guys!

    Much has been going on with Netflix (one of my favorite companies) as of late, and my Blogger problems have kept me from commenting. With those problems resolved, and new news from Netflix today, it's time to remedy that...

    Netflix released RSS feeds today (link up top), and did so with an interesting twist: while I may simply be unaware, this is the first instance of RSS feeds that I'm aware of for which you can receive personalized feeds; that is, one set of feeds is available to all Netflix members, but the content of a subset of those feeds is unique to a given individual.

    Obviously this is necessary, as the contents of my rental queue et al are different than yours... but it's nice to see it implemented in a clean manner.

    Unfortunately, the usefulness of the feeds, at least for a frequent and long time customer such as myself, are dubious at best. Some examples might help illustrate some of the weaknesses:

    1. Rental Queue feed: Excellent, I can now get a rank ordered list of the content of my rental queue via RSS. Unfortunately however, clicking a 'post' gives me the movie review page. I cannot, from the feed:

    a) See when the movie is going to be released (just beacuse it's item #1 on my list doesn't mean it's shipping next)
    b) Manipulate the movie, e.g., links to remove from queue, move within queue, or even link to the full HTML view of my queue

    Event a static post at the top of this feed that direct linked to my full HTML queue would be helpful (and easy to do).

    Without this information, the feed has substantially less value to me.

    2. Recent Rental Activity: Unlike the Queue feed, NFLX got the Returned section of this right; a link is embedded to allow me to click to rate the movie. Unfortunately, I couldn't find a link anywhere on the click-through page to Review the movie (let alone have a link directly in the feed). I must first click the Member Review link in the upper right corner, causing a page load, and revealing a 'write a review button'.

    NETFLIX... I've mentioned this before, and now that you've found RSS religion, I'll say it again. My movie ratings and reviews should be able to be published to my blog, even if it's simply a short synopsis linking to a page you host. The viral multiplier of 2MM members linking to their reviews could a) dramatically improve your page rankings in the search engines for people searching on movie titles, and b) expose each review (and thus NFLX) to each of my friends and family members, potentially lowering your customer acquisition costs. Heck, you could even incent me to do this for you by spiffing me (affiliate marketing) by crediting me for members that sign-up as a result of reading one of my reviews on your hosted pages.

    3. Public feeds (Top movies, etc): All nice, but made significantly less useful by not indicating a) my rating of the movie (if any) and b) my last rented date. I've rented and ranked 650+ movies on NFLX; I don't want to have to remember or click through every single feed post to decide if I want to rent it/again. Yes, I know, you don't want to have to personalize these feeds too... but I'm betting the effect would be worth the cost.

    All and all, a decent first effort... which could be dramatically improved with some minor enhancements. Keep it up guys!

    Sorry for the double post; please delete the first instance, if possible.

    Does this mean that Hacking Netflix will stop posting the new releases?

    Who thought of doing this, anyway? A marketing expert for a big search engine company came up with the idea of pay per affiliate marketing. When other companies caught on to the idea, they saw the huge potential offered by having thousands of websites promote their products cheaply online

    internet affiliate program. With more and more affiliates being added everyday, the competition is getting hotter. If you are serious about your affiliate promotion you have to be really business savvy.

    Verify your Comment

    Previewing your Comment

    This is only a preview. Your comment has not yet been posted.

    Working...
    Your comment could not be posted. Error type:
    Your comment has been posted. Post another comment

    The letters and numbers you entered did not match the image. Please try again.

    As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

    Having trouble reading this image? View an alternate.

    Working...

    Post a comment

    Support

    My Netflix Queue

    Photos on Flickr

    • www.flickr.com
      More Flickr photos tagged with netflix

    Misc.