Torn Netflix Envelopes?

I've heard a few people comment about getting torn Netflix envelopes, and I finally got one. The end that seals the return envelope was completely separated. Has anyone else had torn envelopes?

Comments

From Netflix, nope. Not so far

However from Blockbuster however, my last two envelopes were open. They werent torn, they were open at the perforated edge. No missing discs. Probably a postal worker who has better taste in movies than I do :-)

Yeah I don't know what's going on. Not only are my envelopes torn, but the shipping seems to have gotten slower.

I used to love Netflix. The slow down in shipping is really making me angry. I'm going to give Blockbuster a try. I hear that Blockbuster has 23 DCs open now.

Yes! I've had to tape at least five of my tweleve envelopes in the last thirty days. I also agree service has gone way down. Have noticed bad enveopes for about five weeks. Netflix must really be suffering, it seems they are cutting costs all over.

[rg]

maybe someone went into your mailbox, opened your envelopes, liked your dvd's, took 'em, watched it(or "backed it up"), then returned it to your mailbox the next day.. then when you received it, you're pissed off cause the shipping took too long and it was open.

though, that could just be speculation, ha.

[Dan]

I've had some that were separated, yeah. I don't think the envelopes are well made at all. You have to be very careful when removing the mailing part (that is, the part with your address on it) from the rest of it, because although the perforation isn't very easy to tear, the area just below the sticky part is.

[Jordan Raup]

happened to about 4 of my dvds about 3 weeks ago, hasnt happened since

[chip]

i've been looking for tape around my house all day to solve this very problem.

[George]

Not only have we gotten a lot of envelopes that are totally falling apart, but our rate of recieving damaged DVDs is going up as well. Three cracked discs in three weeks.

[ranter]

It hasn't been too bad for me lately, not as bad as the pre-Christmas leadup though. I have to scotch tape the adhesive back to the return mailer occaisionally and sometimes the return address sticker is too far to the left or partially hanging off the bottom, and sometimes it seems as though the ink is running low on their printers because sometimes the stickers you can hardly read. Once I had to use a black ink pen to darken a few #s on the PO Box.

[J-Bird]

I'm pretty careful when separating the throw-away part, so I don't need to tape too many, maybe 2 a month. I get a couple a month that look like they got caught in a USPS machine as well.

And speaking of damaged discs... I received two of 'em today... UGH.

Blue Collar Comedy Tour had a crack on the outer edge and Romance had a crack about an inch long on the inner portion. Not all the way to the center, and not all the way thru the disc, but it was enough to make it unplayable. I see cracks on the outer edge once a month or so. the big crack on Romance was one I hadn't seen in a while. looks like it really got whacked in transit. The envelope didn't look damaged, though.

[johnnyo]

Yes, 5 out of 7 Envelopes in the last 3 weeks have been torn or opened. Also, Shipping has been slower on 3 of my orders here in Houston

[Bryan]

I've had the same problem with the top perforation open of two of my Blockbuster movies this week. Nothing fell out, however. I never had envelope problems before this week.

I am a BB member since 8/14/2004 on 3 at a time. I have received 96 movies always returning the movie the day after I receive it. I've never received an unplayable movie.

wow. looks like blockbuster is offering pretty good service.

96 movies in 5 months averages to more than 19 per month on a 3 out plan.

netflix has been pretty slow lately. i think i'll give blockbuster a test drive.

[Steve]

I've gotten tons of torn envelopes over the last few weeks -- not sure if they've gone w/ a cheaper brand, but, boy is it annoying.

[Pepperidge Farmer]

Just adding my two cents... after recieving literally hundreds of netflix and bb movies via their mailing services, MANY have had surface cracks or an abundance of scratches, but only 2 unplayable (Sure, a few more than that have had a skip or two). To those with problems: what DVD player are you using? Perhaps it would be worth it to you to upgrade to a better machine?

[Pepperidge Farmer]

oops... forgot to mention the point of the thread! With my experience, I've recieved plenty of damaged envelopes (be it netflix and bb, or bills and christmas cards)... but I've only had to tape one... the first one I recieved - and tore into like a dummy!

[Greg]

I have been testing Blockbuster for 3 months now while maintaining my Netflix membership. If anyone thinks that Netflix is slow, don't waste time or money on Blockbuster. They are even slower. It may take up to five days for them to "receive" and ship the next order. Blockbuster was as fast as Netflix for me, 2 days, but now it is taking a lot longer. In fact, Blockbuster had announced they would ship out the next title as soon as they received confirmation that USPS has scanned the return. That happened for a while, but then it stopped. Ever since the holidays, Blockbusters speed has slowed down a lot.

If you want speed, Netflix. If you want better pricing, Blockbuster. If you want availability of new releases, Netflix (Blockbuster is always waiting on new releases, and some titles they are slow to get in). As far as torn or open envelopes, I have had more problems with Blockbuster than Netflix.

I have just upgraded my Netflix membership and will be canceling Blockbuster at the end of the month. I can get a lot more movies from Netflix each month than from Blockbuster, that is how much their speed and efficiency has slowed down.

yes!

new, flimsy, red envelopes!

they are ripping off at the adhesive strip when removing the extra bit of paper upon opening,

3 out of my last 5 have done this! but i am extremely careful when opening them now, only slightly annoying, but an odd trend.

I canceled Netflix after shipping got slow. Very happy with Blockbuster. 15 disks this month and I still have a week to go.

[yDNA]

Three of my last four were open at the middle. Just enough that one could look into the envelope and determine the title of the video without completely opening it. I figure it's the mailman and he just doesn't like my taste in video.

[SPaZED]

I've never had any problems with torn envelops. I had a DVD broken in half once though, but they were fast to replace it and ship it to me. Although lately, it seems that it's taking them longer to process my DVDs as I return them. I don't know, maybe the postal service is just slow?

[IgwanaRob]

Had to tape my last 2 becuase they came badly damaged -the envelopes that is, torn and the adhesive partially off. The DVD's also stuttered, but nothing horrible. I did notice that the envelopes themselves felt thinner and more fragile as well, especially when opening them.

I agree with the consensus above that Blockbuster has less and less problems, and Netflix has more and more. Lot's of people I know have gone the last few months with both and almost all decided on Blockbuster.

The torn and tearing envelopes are just one more problem. It forces you to wait until your next rental to return both.

[Klesher]

I'm also in Houston
I had 2 opened at the wrong end with a clean cut that coudld have been made with a razor. I went to my local post office and made a complaint with the local manager. To me it looked like a local internal postal scam because I had two cut opened in two weeks. Both times the DVD were still in the jacket but I assumed the person was not interested in my movies because I'm a Anime freek an most normal post office workers would not risk losing their jobs over my movie selections.

Damn. I am a member of both Blockbuster and Netflix, both on the 3 out plan. (I was looking forward to getting anywhere from 6-12 movies a week). I am very happy with Netflix's service. Glad to hear that some people are happy and satisfied with Blockbuster. I wish I could say the same for Blockbuster. 5-7 days is the norm for me to get the discs in the mail from their stated shipping dates.

For example, if Blockbuster says they have shipped it out on the 5th, chances are I won't get it untill the 10th to the 12th. I've been a member of Blockbuster for a month and a half now and so far I have gotten only 12 movies from them. They're pretty fast when it comes to getting my discs returned to them, and sending out my next selections. It's only this shipping thing I have a problem with. AFTER they said they have shipped it out, I can count on a good long wait for it to finally be delivered. I am getting the notion that they are lying to me about the shipping dates. Shipping them out much later than they are claiming.