How To Contact Netflix


  • Questions? Lost DVD? Call Netflix at 877-638-3549.

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  • Come in, take a look around, and feel free to contact me if you have a question or story idea. Be sure to read the comments or participate in the discussion.

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  • This site is an independent Web site (I don't work for Netflix). Netflix is registered trademark of Netflix, Inc. HackingNetflix will not teach you how to lie, cheat or steal from Netflix. Hacking is the desire to fully understand something, and we want to learn as much as we can about this company and share this information.

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Subscribe to Future Releases Idea

David sent in an interesting idea: "I watch quite a few TV series via Netflix (Sopranos, Wire, Deadwood, etc). However, because the timing for the release of programs sometimes follows no rhyme or reason, I have to remember to check every now and then to see if there's new material available. It would be helpful if Netflix offered a option that allowed you to indicate that you want to put all future episodes of a series in your queue. No more trying to figure out when the next batch of Galactica's might be released; I'd be "subscribed" to Galactica, or whatever series interests me, and it would show up in my queue automatically."

Do you have any suggestions for Netflix?

Netflix Queue Genre Idea

Bryan sent in an interesting suggestion for a new Netflix queue feature:

I would like the ability to designate slots in my queue for specific genres. In the past I've wanted to make sure 2 of my 5 movies were television shows (without the added hasle of re-ordering my queue each time I sent a movie back). I solved this by creating profiles for movie lists and television shows. This isn't a good solution, since the ratings and recommendations are not shared between profiles.

In the future, as Netflix added other media types (games, high-definition DVDs, etc) slots could be designated for those media as well (maybe at extra cost, in the case of games). I imagine to keep things simple, this feature would only be avialible when turned on by the user in thier account setup. It might be disabled for smaller accounts (encouraging users to upgrade). I've attached a screen shot of a mockup for those who wonder how the UI might change.

Netflixqueuegenres

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