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Matt

What do you think "long wait" is supposed to mean???

Becky

I expected it to mean "about 30 days." I expected they would send Harold Lloyd or Masculin Feminin (it's at "short wait" now), but probably not the Producers.

Well, if they come back in while you have all your discs out, then they get sent out to someone else. You have to hope that they come in the same time yours get back. You never know how long someone will hold their copy before they send it back either.

RAYMOND KNIGHT

Becky,
Sorry to say this but maybe you have sent back enough DVDs in a short period of time to be affected by "throttling" or "smoothing" as NETFLIX calls it. I believe NETFLIX over time has been lowering the number of DVDs it takes to qualify for "throttling". Welcome to the disenfrancised.

Ah yes... let the shrill cries of THROTTLING begin!!!!

Catana

If you have brand new and popular movies at the top of your queue, you're going to have to wait -- just like everybody else. No rental company is going to have enough copies to give everybody first dibs. That's what "long wait" means.

I don't understand people who have to have the shiny new toys the minute they're available, and whine because they have to use something called patience.

Zack

"I don't understand people who have to have the shiny new toys the minute they're available, and whine because they have to use something called patience."

AMEN BROTHER

Doesnt she have other dvds in her list? If youre that desperate to see it RIGHT THIS SECOND, go buy the damn thing or see if blockbuster, walmart (do they still rent?) or other rental places have it.

Do people accuse blockbuster of throttling when they dont have the movie you want to see in stock?

Manda

I take it the movie mailed on Saturday was actually checked in on Monday? I used to be able to do that, but apparently the holiday mail slowdown is already in force and has been for almost two weeks. Now I'm lucky if they receive my DVDs within 2 days, usually 3. I'm less than 100 miles away from my DC.

"Did they send me my number two? Nope. I've had Masculin Feminin in the number two spot for about a month, with "Long Wait" status."

Another one bites the dust to NF throttling. My Hollywood Video has "Masculin Feminin: Criterion Collection" on the shelf right now, while Netflix throttles and refuses to get enough copies. You'd be surprised what video stores might have. Criterion DVDs, Special Editions, just waiting to be checked out... It's SOP for NFLX to not buy enough new releases and new-on-DVD movies. Nor will you get them if you're a heavy user. (and the line for heavy user keeps getting lower and lower and lower.)

Enjoy the throttling.

"I take it the movie mailed on Saturday was actually checked in on Monday? I used to be able to do that, but apparently the holiday mail slowdown is already in force and has been for almost two weeks. Now I'm lucky if they receive my DVDs within 2 days, usually 3. I'm less than 100 miles away from my DC."

I'm 2.5 miles from main post office where NF mail goes, and 4 miles from their DC. I mail all my returns in local envelopes (I throw away envelopes to other cities and stuff 2-3 movies in each envelope. I mail everything through the blue box inside the main post office, at least 5 minutes before the last pick-up of the day. And they STILL pretend not to get my DVDs for 2-3 days.

They're just using the holiday as an excuse for delaying returns like they always do. I returned 3 yesterday INSIDE THE MAIN P.O, 6 minutes before the last pick-up, and they claim not to have received it today. Liars. At least Blockbuster lets me report that I returned the movie. Netflix just leaves you shit out of luck.

Don't any of you shills even try to tell me it takes more than a day for local mail to go from the main drop to a box at the main post office. That's BS and you know it. I'm saving local envelopes, so they can't delay a day or more by sending it to another city. (Those "nearest facility" envelopes are the biggest scam yet from ThrottleFlix. When I actually used them, they consistently added a day or two onto my returns.

Netflix: Enjoy the Throttling. (TM)

ABC

Two things:

1. There probably is some throttling

2. Your choices GREATLY affect it

Let's look at what you want to see:

1. Harold Lloyd Collection
Fairly obscure, box set, likely to have very few copies in stock.

2. Masculin/Feminin
Fairly obscure (to the typical renter- but VERY popular with cinephiles), Criterion, likely to have very few copies in stock.

3. The Producers
Popular title, but currently subject to an ad campaign for the new version! Did you think you were the ONLY person who wants to see it now? Everyone got the same idea at the same time = shortage

I have had (older documentary just released on DVD) and (Criterion French New Wave) on Very Long Wait for a long time. I got (popular New Release Disney family flick) IMMEDIATELY on release. That tells me that Netflix probably has 100x the copies of (new release) in stock than it does the other films.

Things that always seem to have a wait:

-Criterion Collection, particularly new releases
-Arrested Development and other 'cult' TV shows like Firefly, Curb Your Enthusiasm, etc.
-French New Wave
-Movies that have been Out of Print for a while that have a brand new edition
-Anything advertised on TV as 'new on DVD'
-Anything that is the subject of a media article in the national press
-Movies that are in '1001 Things to see before you die' type books
-Top 10 Amazon sales DVDs
-Anything that was on TCM in the last week
-Anything related to a new release currently in theaters
-Brand new movies on small or cult labels
-Old versions of a remake that is new in theaters
-Political documentaries of the lefty variety (these things are oddly popular)

Things that always seem to come right away:

-Hollywood New Releases (Hitch, etc.)
-Foreign films that have NOT had a media review or publicity recently
-ANYTHING that Netflix has for sale in their 'buy DVDs' section
- Hollywood movies that were new releases 6 months ago
- Political documentaries of the righty variety
- Bollywood movies
- Almost any back catalog title that is not the subject of a revival, remake, or media article


Look, 95% of Netflix customers are not cinephiles. But the other 5% are all fighting to see Harold Lloyd at the same time. Please, it is not some kind of obscure cult thing. It had WIDE press on Ebert & Roper, in The Onion, on DVD fansites, etc. But at the same time, one the initial furor dies down, how many calls for it will Netflix get? You'll probably get it shipped immediately in August, when there is no longer constant advertising for it.

Hell, Masculin/Feminin is going to be VERY POPULAR with cinephile renters. And it's a new version of an OOP release.

Does anyone here in the IT'S ALWAYS THROTTLING crowd understand supply and demand beyond "I want this so Netflix should but a million copies"?

Becky, you hit ALMOST ALL of the keys to long waits on your stated queue.

"Did they send number three? Nope. The Producers has been in the number three spot for about two weeks, also with "Long Wait" status."

Another movie I can get from Hollywood Video right now. Probably Blockbuster too. But the Netflix bean-counters say "let's save money, by not buying enough copies of movies. We'll just make our customers wait a month or two.

Netflix: Enjoy Our Throttling. (TM)

"3. The Producers
Popular title, but currently subject to an ad campaign for the new version! Did you think you were the ONLY person who wants to see it now? Everyone got the same idea at the same time = shortage."

How come Blockbuster has it NOW, 2 versions, normal and Special Edition? So much for that theory. Your post is all excessive verbosity trying to baffle the audience with Bullshit.

THX-1138

Dear "throttlers"

Please stop blubbering. No one cares. The world has enough whiney bedwetters as it is with you acting like victims of violent crime because Big Bad Netflix has "throttled" you. So quit Netflix, get over it, get over yourselves, change your soiled underpants, and move on with whatever it is you call a life. Thank you and goodnight.

Usman

Maybe cinephiles are all fighting over the "Harold Lloyd collection" (whatever that is), but all these mainstream titles have been at the top of my queue since they were released! Some of have been there for MONTHS!

1: Wall, 2: Stealth, 3: The Skeleton Key, 4: Carlito's Way Rise to Power 5: Unleashed

Netflix is giving me incredibly low priority! That's the only way to explain this!

Mark Seagal

A nameless dweeb posted: "Don't any of you shills even try to tell me it takes more than a day for local mail to go from the main drop to a box at the main post office. That's BS and you know it."

No. What we are saying is that you need to stop acting like a six year old. I mean you are measuring the distances between mailboxes and post offices. You're freaking sick in the head, man. That's completely OCD behavior. And on top of it you are demonizing a friggin DVD rental house like they owe you a living or something.

Get a life. Or even better, just drop dead. This country is overrun with prissly little complainers like you. You are a net minus to reality.

"1. Harold Lloyd Collection
Fairly obscure, box set, likely to have very few copies in stock."

Blockbuster Online has this as Long Wait. It probably is obscure and has low demand.

"2. Masculin/Feminin
Fairly obscure (to the typical renter- but VERY popular with cinephiles), Criterion, likely to have very few copies in stock."

BBO has the Criterion DVD Available Now. So, that kind of shoots your theory to hell.

"3. The Producers
Popular title, but currently subject to an ad campaign for the new version! Did you think you were the ONLY person who wants to see it now? Everyone got the same idea at the same time = shortage."

Another DVD that Blockbuster has Availalble Now. Two different versions... What you are witnessing is NFLX throttling at work. It's not some fundamental law of the universe to not have enough copies of obscure DVDs, new Criterion editions, French New Wave, movies with current re-makes or sequels, etc.

"Things that always seem to come right away:
-Hollywood New Releases (Hitch, etc.)"

LOL! They are LEAST likely to send Hollywood New Releases to a heavy user. And remember, the line for heavy user keeps getting lower, with ThrottleFlix. Blockbuster treats every customer the same. They don't throttle. They don't let a minority of trial users cut in line ahead of the long-term member majority. They buy enough copies of most new releases to satisfy everyone as quickly as possible, both light and heavy users.

In short, Blockbuster has ethics and Netflix doesn't. I've never suspected Blockbuster of delaying my returns, and only once have they taken a day to send the next movie. With NF, such crappy treatment is the rule. With BBO, it's the exception. So, take your pick.

"stop acting like a six year old. I mean you are measuring the distances between mailboxes and post offices. You're freaking sick in the head, man. That's completely OCD behavior."

No, it isn't. I drive the distance once or twice a week and look at the odeometer, you idiot. Gas is expensive, in case you hadn't noticed. IT's not OCD behavior to clock the mileage. Plus, I could look it up online at a dozen free travel sites, and get an exact figure on the mileage. I am estimating that it's 2.5 miles to the main post office. As for the Netflix DC, I looked it up online.

"And on top of it you are demonizing a friggin DVD rental house like they owe you a living or something."

They owe me unlimited movies or they need to stop saying "Unlimited" in my Account Info. And you need to Shut the Fcuk Up. Netflix demonizes heavy users, so why shouldn't we demonize them? They owe me what they told me and what they sold me. Their obligations are not determined by what YOU think.

"Get a life. Or even better, just drop dead. This country is overrun with prissly little complainers like you. You are a net minus to reality."

I have a life. Why don't you drop dead? You lame Republican/conservative ass-holes are a net minus on reality. Nobody cares an iota about your abusive rant. Die, you troll.

"A nameless dweeb posted..."

No, you have a name. Mark Seagal. Probably Steven's brother, right? You stupid troll. Putting a name on your post doesn't make you any less anonymous here. I can put a name on my posts too. George W. Bush, Dick Cheney, Michael Jackson, Bruce Willis. Whoo, tha'ts real credible information, comments on some blog. Yeah, you showed me. Useless dickhead.

--Dear "throttlers"

Netflix is the throttler. We're throttlees. Just thought I'd clear that up for immature morons like you with poor grammar.

--Please stop blubbering. No one cares.

No one cares about you. See, anyone can say "No one cares." But you're not the spokemsan for everyone in the world or on this blog. So you stop blubbering, Blubber Brain.

--The world has enough whiney bedwetters as it is with you acting like victims of violent crime because Big Bad Netflix has "throttled" you.

You're the whineyest bedwetter there is. A person can't say anything against Netflix, without being attacked by you and your pal Steven Seagal. Why don't the two of you go jerk each other off in the men's room? You have so much in common, you must be lovers.

"So quit Netflix, get over it, get over yourselves, change your soiled underpants, and move on with whatever it is you call a life. Thank you and goodnight."

My underwear isn't soiled, but I bet yours are. You never bother to change them, they are covered with skid marks and pee stains because you're such a filthy bastard. The world isn't black and white. It's gray, to quote Clear and Present Danger. Since the world is grey, we don't have to quit, just because there are things we don't like. If you weren't a fool, maybe you'd know that.

Go back to your rat-infested trailer park, you in-bred red-neck punk. "Nobody cares." Ooh, that knocks the wind out of my sails. I'll just go kill myself. Ha ha ha. F.U.

"I have returned 12 titles in the last 30 days, so my top two choices were passed over 12 times (not counting Harold Lloyd, which wasn't released)."

There's the REAL reason you weren't getting your top choices - you're a heavy user! Am I right in assuming you're on 3-out? On 4-out, 12 a month would be border-line heavy (three turns a month). If you only watched 3 DVDs a month, they'd suddenly find a copy for you.

"Well, if they come back in while you have all your discs out, then they get sent out to someone else. You have to hope that they come in the same time yours get back."

You don't have to hope if you cut your queue down and leave a slot open for the long wait DVDs. That way, you'll have a good chance of getting them when someone returns them. I've done that at BBO, ever since they decided to send everything out of order. They can't do that if I only add the movies I want NEXT to my queue. Becky's complaints are valid.

I wish Netflix had an option you could set to hold one or more slots open for the wait DVDs. I'm sure NFLX wouldn't mind reducing your flow of DVDs slightly, in exchange for a better chance of getting the top choices. But alas, there's no way to do this, except to keep your queue very small - only titles that you want NEXT, or wait titles.

Nick

i believe the criteria for throttling is being lowered. i don't consider myself a heavy user, but i think netflix might. i'm on the 3-Out plan and get 3 movies a week (return on monday, arrive on friday). the three top movies in my queue are/were listed as short wait. one was "Stealth" and is a new release that i would have thought would have been heavily stocked (like most all new releases are). i removed it because my folks visited over the holiday and happened to bring it with them so i can't say what the wait would have been. another was just released today (Mr. and Mrs. Smith) and a bit understandable i suppose that it's listed as short wait though again, very popular movie that i would have thought would be heavily stocked. the third is "The Polar Express" and is not super new and also a pretty popular flick (especially considering the holiday theme of the movie and the current time of year).

anyway... not sure if 3 a week has always been considered a heavy user in need of throttling... but if not, perhaps it's an example of the increase in standards by netflix with respect to who is and is not throttled?

fortunately i've no shortage of other, older, movies that i have in my queue so it's not a huge deal. just sharing my experience and what seems to be a decrease in my personal availability of movies.

PlungeBob

FWIW: setting aside arguments on how long mail should take in terms
of phyical delivery distance...

...what you cannot put down is the fact that for years NF received
my returns the day after they were put back in the mail, where
now they do not acknowledge receipt for a day, and then
delay sending the next disc for another day.

Yes, we repeat ourselves....this is clearly an important
topic for us. Enough shit-stain comments!

P.S. BTW: Greencine is getting better, so remember them.
I decided to use them to get hard to find oddities. Their
ship-times have improved, especially in comparison to NF!

Matt's first post hit it right on the head.

Suggestions for Netflix:

1. Let us add COMMENTS for DVDs in our Q, so we remember why we wanted to see them.

2. Make a stand-alone program to manage the Q. Drag-and-drop, highlighting, custom sort, etc. Support Windows, Mac, and Linux distos. Make it open source too.

3. Tell the availabilty of each DVD, BEFORE it's added. Right in the movie's details.

4. Let us add movies to a list for future reference, without adding them to our Q.

5. Let us prioritize how movies are sent. We may want them shipped in Q order, random, or closes proximity. Who knows... More options, the better.

6. Let us create GROUPS of movies, like for series or trilogies, so they would only be sent in order. NicheFlix has this.

7. Let us create GROUPS of movies, based on what will only be TOGETHER. Like don't send Alias Season 4 until you can send discs 1-3 all at once. (or all 6 if I have 6-out.)

8. Let us prioritize how slots are used. We may want to hold one or more slots open to be used ONLY for WAIT titles at the top of our Q. If we want the wait titles badly, we may not want to tie up a slot with vailable titles. I'm sure Netflix wouldn't mind the chance to throttle people some more. ;^)

9. Show our priority based on the throttling algorithm, right at the top of our queue. We should all have EQUAL priority at the start of a new monthly billing cycle. As we reach a certain threshold, our priority goes down a notch. At the next threshold, it goes down some more. But we should know about it.

rw

Back when "We were Soldiers" was released, I had it at the top of my queue. NF pulled it out for shipping on the day that it was released and then put it back in my queue at the end of the day without having shipped it. It took Netflix four months to finally send me a copy.

Now, that was irritating.

"...what you cannot put down is the fact that for years NF received
my returns the day after they were put back in the mail, where
now they do not acknowledge receipt for a day, and then
delay sending the next disc for another day."

Was this also true at Thanksgiving and XMAS,
in your experience? I signed up with Netflix
after Christmas, so I don't really know.

--What do you think "long wait" is supposed to mean???

It means Netflix is throttling heavy users, not getting enough copies of DVDs, and then holding copies out of circulation for light users. If we dropped down to 3 DVDs a month, those Wait titles would suddenly become Now Available. And so it goes... Another day of throttling. Movies sent yesterday, still not received by NFLX Annoying and fraudulent.

PlungeBob

"Was this also true at Thanksgiving and XMAS"

This delaying tactic has been in place for a couple of years, and has been applied consistently.

(Holidays can introduce other delays, but this is another issue. Similarly my Postman is on vacation, and his replacement is *so lost* that deliveries happen 4-5 hours later than ussual!)

Cheers!

Zack

Wow, this blog sucks.

What the fuck is wrong with you people? Each person on both sides of the issues slinging personal/insulting remarks at one another? How old are you people?

Throttling or not, lighten the fuck up. Cancel and move on.

Charles

Let's be nice to each other, OK? Can we disagree politely?

For those who think there's no such thing as throttling, I have pretty good evidence.

I have two accounts. One I use myself exclusively. I send disks back right after watching them. More often than not, they don't send a replacement disc until the next day. About half come from very distant distribution centers. New releases are hard to get, I don't even try.

The other account I share with the people I work and live with. I keep discs 5-7 days. Most always, discs are sent out the same day they're received. I always get new releases sent on Monday, with the exception of War of the Worlds. Most discs come from the nearest distribution center.

"Throttling or not, lighten the fuck up. Cancel and move on."

BEcky, the key advice is to Cancel and re-up. As a new customer you get three months of top service and preference on your que. Do this every few months.

If you tire of all the complaining, simply refrain from posting a reply. Things tend to quiet down when no one responds.

Besides, it's not like we're going to convince them (nor them us).

Mark Seagal

Dear throttlers:

I guess I hit a nerve, didn't I, based on your near incoherent responses. I'm amazed the froth and spittle didn't short out your keyboard as you composed your insightful, point by point "Nuh uh! You are!" answers.

And Steven Seagal is the only one allowed the last name Seagal? Wow. I guess I'd better call a lawyer or something and legally change mine. Do you have clue how stupid you sound picking on that?

What do you losers do when faced with a real life problem? Seriously, if having your complaints justly smacked down send you into a lunatic spew, what happens when you are in a traffic accident or someone assualts you on the street?

Tell you what, as a peace offering I'll buy you all nice new panties for Christmas. A box of 100 for each of you. That should last you a couple days. LOL! Man, you must be walking FEMA disaster areas! :-) Peeyew!

"what you cannot put down is the fact that for years NF received
my returns the day after they were put back in the mail, where
now they do not acknowledge receipt for a day, and then
delay sending the next disc for another day.

Yes, we repeat ourselves....this is clearly an important
topic for us."

Amen. When I first joined Netflix (a year ago), I could put my returns in the mail on Monday, they'd get them back Tuesday. Send out my next 3 selections that very same day, which would arrive at my home on Wed. I'd watch all 3, return them on Thursday. Netflix would get them on Friday. Theyd send out my next 3 selections that very same day which I would get on Saturday. I repeated this process for months. I arranged it so that the 3 DVDs I expected on Wed., were short movies (around an hour and a half) with few to no extras. That way I could watch them all in time to return them all the very next day. While the DVDs I arranged to arrive on Saturday. those were the long movies and/or double features
with hours of DVD extras (commentaries, documentaries, interviews, film clips and/or shorts.etc.)

NOW, if I send them a movie on Monday, they do not acknowledge getting them back untill Wed. And they do not send out my next selection(s) untill the day after that, Thursday.

Sometimes they do not acknowledge getting them on Thursday, and they still wait untill the next day, Friday, to send out my next selection(s). Which, if I'm lucky, will arrive on Saturday. Most of them tiem it doesnt, and I have to wait untill Monday, the next week, even Tuesday, for my next selections to come in.

The Thottle Squad have shown their true colors. Someone smacks them a solid one, and they jump up and down blithering about skid marks and trailer parks, and with a little homophobia tossed in for good measure. Funny how the terminally immature always resort to that. Do you think they know it's a clear sign of their own repressed and denied homosexuality? Probably not. That would require a functional neuron.

And then they are all like "don't label us!" and then call everyone else "shills". Hypocritical messes of marginal human beings. Wait... humans? They're barely multicelled!

Let's see if we can get one so flustered he drowns in his own saliva!

Flat out, Throttle Squad: You are dumbfucks of the lowest order, and you have been put in your place. Period.

I wrote: "Sometimes they do not acknowledge getting them on Thursday, and they still wait untill the next day, Friday, to send out my next selection(s). Which, if I'm lucky, will arrive on Saturday. Most of them tiem it doesnt, and I have to wait untill Monday, the next week, even Tuesday, for my next selections to come in."

For example, one of the very new releases on DVD is a Japanese horror film called Scary True Stories. They have sent it out to me on Friday the 25th and the delivery date is not untill the 29th, today. Which has NOT arrived in todays mail. (Though a movie sent to me yesterday has arrived in todays mail as promised)

Jimmy

I have to laugh as well at how all the fools who for a year denied that throttling has become the major issue for netflix were so flabberghasted at the Netflix LOSS of a CLASS ACTION on throttling!

LOL!

The same one or two people all whining about people mentioning Netflix' famous throttling are the ones who dumbly blamed the post office last year. Yes, sure, gremlins at the post office are figuring out who are Netflix various classes of users and throttling the haevy ones! Oh yes...black helicopters too!

If you are bing throttled do the smart thing. Do what EVERYONE with a brain is doing. Keep the dvd for 20 minutes. That is the counter throtle tactic that works!

Ignore the poor fools who say throttling is a "myth." they were wrong when Slashdot PROVED it 18 months ago -- When Netflix admitted it about six months ago -- and when Netflix got SPANKED and had to pay up in a civil suit.

"There's the REAL reason you weren't getting your top choices - you're a heavy user!"

No, the real reason is that the discs she wanted were still out in the field with other renters. So they shipped her the next available title. So is not saying they did not ship ANYTHING, but they did not ship her 1st 3. Well, duh, they did not have them in stock because other people have them sitting on their coffee tables at home!

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