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Kill every plaintiff. If you can't rent DVDs without getting lawyers involved, you are too worthless to live.

PlungeBob

Destroy the Violent People!!!!

Seriously, the statement has been made before, around here, that
the "settlement" amounted to a marketing ploy, and would end up
making Netflix more money.

I do not see how giving the money to the lawyers will solve the
problem, but the statement holds, IMH-NAL-O

(In My Humble-Not A Lawyer-Opinion)

The lawsuit was a sham perpetrated by Netflix with the intent of averting potential damages and gaining profit through people that accept the lame "upgrade" and forget to downgrade by the end of the month. The whole lawsuit needs to be thrown out and recognized as the lie it is. We should be able to opt-out online right from the Netflix website. We should not have to send any letters through the USPS. That's BS designed to discourage people, like those damn mail-in rebates most people don't use...

IF it was so unfair then why did the "plaintiff" accept it?.....

You people really need to get a life.

Morgan

I believe the plaintiff (your quotes confuse me) accepted the settlement because it included several thousand dollars for him that the rest of the class with not receive.

Morgan

In fact, after checking the settlement it states the plaintiff will receive $2,000 for his "time and effort."

lorell

And the objectionable behavior continues unabated.

Peter

As a 8 p/m NF customer, I get nothing from this scam of a settlement. I sent them a letter to opt out.

See here for info on how others are doing this:

http://www.geektronica.com/2005-11-02-howto-opt-out-of-stupid-netflix-settlement-class

Daniel

The main issue of all of this is about what the premise of the lawsuit was and how was the problem resolved. The initial cause of this lawsuit was to help people not have to deal with Netflix's tactics of "throttling." But even after they agreed to this settlement, we all still feel the effects of throttling. Now I'm not going to be Oliver Stone here and say there's a conspiracy. If you send in 5 movies on monday, and none of them clear your queue the next day, that might be fine. But as a 8-out-a-month customer. This is what I see happen ever so often. Like today, I returned 5 movies I viewed over the weeked. Today I checked my queue to see what movies I was getting in return. What a shock I found, 2 movies have cleared, and 3 have not. What makes this so odd. Usually in an instance like this you would go to the "report problem" window and inform Netflix that you returned the other 3 movies. No, cause Netflix has a policy within a policy that says the movie has to be out for 7 days before you can use that feature. THROTTLING. Here's the clincher for Netflix's actions, the two movies I returned, were past the 7 day mark, the other three I got on friday and saturday. This lawsuit was nothing more than to line the pockets of already wealthy lawyers and did nothing for the consumers which was the initial intent. GOD BLESS AMERICA, it truly is the greediest country on Earth, oops I meant greatest.

Blockbuster is throttling much worse than NF nowadays. They take 4-5 days to deliver most movies. If I report the movie never arrived on the 3rd day (as they allow), they will wait another 2-4 days before sending my next movie. After I reach a certain limit each month of about 4 times the plan (12 movies on 3-out), they'll just cut me off completely and perhaps wait a week before sending my next available movie. I've complained about this, but it's no use really. The same lame excuses. All Lies.

I am having the same problems with blockbuster as the poster above. 8 months ago, I loved blockbuster but now my service is worse with them. I left netflix because of the slowdowns. I opted out of the settlement as well, but I went back with them in november and get far better service than blockbuster. It takes 4-5 days for a blockbuster disc to go each way but I get netflix in 1-2. I end up reporting most my blockbuster discs lost after 3 days so they will ship something else back. they always seem to "find" them the next day.

manuel

"Blockbuster is throttling much worse than NF nowadays."

I'm not experiencing that. When I first signed up with Blockbuster, Netflix was best at delivering the most rentals per month. The trend changed over time and now Blockbuster sends more rentals to my home than Netflix. I'm not sure if Blockbuster improved or Netflix is throttling more.

Netflix's new means of throttling is shipping across country. I hardly ever receive rentals from my local Netflix distribution center anymore. My last rental came 4,400 miles away from Hawaii:

http://www.manuelsweb.com/images/netflix/hawaii.jpg

The Damned Ghost Of Tookie

Trial Lawyers for *WHAT*? Come again?

"Netflix's new means of throttling is shipping across country. I hardly ever receive rentals from my local Netflix distribution center anymore. My last rental came 4,400 miles away from Hawaii"

Luckily, they haven't started doing that yet to me. They send about 1/3rd of my DVDs from across country. Easily compensated by saving up local return envelopes and sending 2-3 in each. They will probably follow Blockbuster and not show the origin. That way, you can't tell how far they send your movies. And it's likely that Blockbuster will stop letting us report DVDs as lost after 3 days. They'll do 6 days and be just as lame as ThrottleFlix.

Charles

Netflix should change the 7-day policy for reporting lost movies, now that most of their customers live within one day of a distribution center.

manuel

"They will probably follow Blockbuster and not show the origin. That way, you can't tell how far they send your movies."

There's a significant difference. Blockbuster let's you return these out-of-state rentals to your local distribution center while Netflix wants the movies returned across country. I've received one Blockbuster rental from a store in Okemos, Michigan which is just as far as Blockbuster's Lansing, MI distribution center (closest to me). I honestly believe Blockbuster shipped from a store because they had the title. Netflix, however, ships from remote regions deliberately as a means of throttling their subscribers (see Terms of Use).

All of Netflix's petty tactics become bothersome.

1. Rentals taking exorbitant lengths of time to be received by Netflix

2. The "shipping today" then stalling till tomorrow routine.

3. Shipping rentals from the farthest places imaginable

4. Netflix waiting till the end of the day to ship rentals. Everyone knows the post office won't process them till tomorrow

5. Lastly, no-rentals-on-Monday-because-"everyone"-returns-their-rentals-over-the-weekend-excuse. Solution: Change your staffing!

Now Netflix sites threaten subscribers for changing the return address. Do you really think I'm returning my rental to Honolulu?

"2. The "shipping today" then stalling till tomorrow routine."

They've never done this, but I haven't been with them as long as you. I expect them to keep degrading my service more and more, as their policy seems to be shitting all over the long-term customers ("sheep") and giving priority service to trial users without any business history whatsoever. I also know it is a policy guaranteed to result in losing those long-term customers eventually, since they will develop a bad reputation for it.

"3. Shipping rentals from the farthest places imaginable."

They have done this repeatedly, and there's no way in hell that they don't have a copy locally. They're just eating up your time. They promised in their ads that DVDs should arrive within a day usually. They are just lying through their yellow teeth.

"4. Netflix waiting till the end of the day to ship rentals. Everyone knows the post office won't process them till tomorrow"

That may be irrelevant, given the time zone differences. Also, my post office takes mail mail up to 7:00. I live in the Eastern time zone. I had a movie today that was sent like 8:00 PM, but I check the messages properties and it was actually sent at 5:00 Pacific. Of course, they are still delaying my discs with this transparent ploy. And I don't like it one bit. There's no way they don't have a copy in my local distro center or at least the next closest one. That's BS.

"Now Netflix sites threaten subscribers for changing the return address. Do you really think I'm returning my rental to Honolulu?"

Shit on their lies. When I get a movie from across country, I will either watch or rip it and return it the same day. I'm not gonna put up with their crap for one second. They have already wasted 2-4 days of my time with their crummy delay tactics. I am sending it back ASAP in a local return envelope. I tear up any envelope addressed to another city. I also have good records, like what city every movie was sent from (if not local), how long they delayed before sending my next movie, how long it took to arrive and go back, etc. Their throttling ploys are very clear when you keep records of their behavior.

Americans and lawsuits about DVD rentals.

Why not bother about your boys in Iraq?

manuel

2. If you've never seen this in your queue consider yourself lucky:

http://www.manuelsweb.com/images/netflix/shippingtomarrow.gif

That message is in my queue almost every day.

4. When Netflix checks your rental in the morning and waits till late evening to send out a replacement, subscribers take notice. In the past, Netflix would send out a replacement shortly after they received your rental. Waiting till the end of the day buys them an extra day shipping.

What does Iraq have to do with Netflix not telling its customers about the throttling?

"2. If you've never seen this in your queue consider yourself lucky: [shipping tomorrow]"

You seem to have misunderstood me. I've seen the "shipping tomorrow" crap frequently. But they never pushed it back an additional day, as far as I can recall. (Maybe it happened once before I started keeping track of such things.) Netflix rarely ship new movies the same day they get my returns. No, they wait a day and ship it from several hundred (or thousand) miles to eat up my time. That is crap. I am paying to access a pool or DVDs. My money is as good as anyone else's. They should send my DVDs from the closest place that has them. I don't believe for a second that nowhere closer than 2,000 miles has a common movie like "Singin' in the Rain" or "The Invisible Man." That's a transparent ploy to waste customer time and money.

lorell

I believe the gentleman is refering to the following scenario: After NF acknowledges receiving your returns, your At Home status changes to "We expect to ship your next available movie today". Some time later that changes to "Shipping Tomorrow".
This has happened to me a lot lately and it makes me angry when it does; however, my overall experience with NF has been good. Since joining 3 out last July my experience is as follows: 7/12-8/10 18 movies; 8/11-9/9 15 movies; 9/10-10/9 19 movies; 10/10-11/8 24 movies; 11/9-12/8 23 movies & 12/9-1/7 17 movies. An average of 19.33 movies per 30 day period. Of a total of 116 movies, 3 were damaged, 1 was lost on its way to me and 14 were shipped from other than my local distribution center.

19/23/24 movies on 3-out? Give me a break. I've never got more than 17. Usually 12-14. And I live less than 3 miles from the main post office with a Netflix distro center in the same city. They will NEVER send me more than 3 a week consistently. They delay and stagger movies to try and get me below 3 a week, on their bullshit "unlimited" plan. Don't tell us you can get 23 or 24 a month. That's 60% more than the average heavy user will get in their BEST month. No sale.

This week is particularly bad. Four movies returned on Sunday (inside the post office), and only one acknowledged by Netflix as of Weds at 4PM. I guess the post office rate increase has Netflix scrambling to offset the expense hit. Its getting to the point where I'll receive all my movies Friday afternoon and have to return them on Sunday.

Is it just me, or has the post office gotten slower recently? They've taken 2-3 times as long to deliver DVDs to and from 3 services. So I can't dismiss it as typical throttling. Seems more like they're deliberately slowing DVD shipments. Anyone else noticing this???

This week is particularly bad. Four movies returned on Sunday (inside the post office), and only one acknowledged by Netflix as of Weds at 4PM. I guess the post office rate increase has Netflix scrambling to offset the expense hit. Its getting to the point where I'll receive all my movies Friday afternoon and have to return them on Sunday.

lorell

Put a name and email address to yourself, friend and I'll forward all of the NF emails.

"Put a name and email address to yourself, friend and I'll forward all of the NF emails."

OK, I'll bite. Here's my email (no kidding).
Netflix Shill (at) g mail [dot] c o m. Remove the spaces and change the words to symbols.

Sunday is the worst day to mail things. Your letters will arrive days later than if you waited until Monday. Better yet, mail things on Friday or Saturday - if you want them to arrive Monday morning. That said, this week has been very bad. I sent mail Saturday night that took until Wednesday to go ~110 miles. The same mail used to arrive by Monday if I sent it at 5:30 on Saturday.

Peter

lorell said>>
After NF acknowledges receiving your returns, your At Home status changes to "We expect to ship your next available movie today". Some time later that changes to "Shipping Tomorrow".
This has happened to me a lot lately ..>>SNIP<<
-----
This is what NF does to me EVERY Tues & Wed with the DVDs I send them Fri & Sat & they receive on Mon or before.I'm on the 8 p/m plan.

Cheers

wuqilang

A NF fan; had no problem for 2 yr, and still have no problem reveiving DVDs on time after NF posted.

My trouble now is the long time my returns take to reach local NF distr.cntr. which lies merely 1h away: NF hardly acknowledges my returns within 5 business days since 11/05! (Most returns used to arrive within 2 business days prior to 11/05.)

I wrote NF a complaint, but they did not answer my Q directly, other than saying that they process returns 100% daily. Well, I guess there always is the USPS to blame!

Anyone has the same problem??

Scott

I am down to 3 movies a week. My 3 movies arrive at NF on Monday, say Shipping Tuesday, then wait till the end of the day (8pm) Tuesday to ship. I get my movies on Thursday, ship back Friday, then the cycle starts again on Monday. I too at the beginning got excellent service, but has crapped out lately.

Blockbuster on the other hand is getting better. Now that they ship from local stores, I am getting more movies from BB than NF.

I may can NF soon, which is probaly what NF wants anyway.

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