« Netflix CEO Reed Hastings in the News | Main | Blogger Catches Netflix Movie Thief »

Comments

Dan

"People feel more secure if they can see the movies and you can explain to them what they're about,"

That annoys me.

I wouldnt mind a conversation about a movie that I returned.

but, that is never the case though, they always want to talk about the movie I'm trying to rent.

corey3rd

good customer service? Are these people insane? Employees that don't mind making eye contact? Employees that actually know where stuff is in the store? Employees that actually have taste? This is too much!

The human element in the shop is overrated. Maybe 1 percent of your customers will ask the guy behind the counter to recommend an older title. Because most people look for a title that's been recommended by a pal or a book.

The advantage of a mom & pop local store is the ability to keep out of print titles on the shelves - mainly cause you can hunt them down and kick their asses if they don't return them.

NetflixShill

Not just out-of-print titles, corey3rd. Here are some IN-PRINT titles NFLX has refused to get, despite requests. Ran: Criterion, Mummy Returns: WS, Das Boot: Uncut (4:53), Tommy Boy: HSE, Mallrats: 10th, Titanic SE 3-Disc, American Psycho: Uncut and Unrated, Basic Instinct: Unrated Director's Cut, Akira DTS, Jackal DTS, The Shadow DTS, Casablanca: SE 2-Disc, Charade: Criterion, Santa Claus: The Movie, Carl Sagan Cosmos 7-Disc, Cleopatra (1963), Best of Blur, Conan the Barbarian, Ghost in the Shell: SE, Pal Joey (1957), Pitch Black: Unrated, Tetsuo II, Spartacus: Criterion, Stalker (Andre Tarkovsky), True Romance: SE, Vampire Hunter D: Bloodlust, Wild Things: Unrated, Wicked City, etc.

Blockbuster online has most of those. Stores have many. It's lame that Netflix refuses to get the titles that are in-print and people have requested, often for arbitrary reasons. I'd say that the restore Casablanca is worth adding, as well as the Criterion versions of Ran, Spartacus, Charade, etc. And a science documentary like Carl Sagan's Cosmos should warrant a purchase. Blur's music is popular, but Netflix refuses to get their music video DVD. Netflix refuses to get lots of discs.

NetflixShill

It's pathetic that Netflix doesn't have Pal Joey (1957) - a musical with Frank Sinatra, Rita Hayworth, and Kim Novak. I would think there might be some demand for those stars. Why do they still refuse to get Liz Taylor's Cleopatra? I guess they are too cheap to get movies that span 2 discs, unless they get a few million requests (like the LOTR Extended Editions). What a shame they have so little respect for classic movies. They won't even bother to get the restored Casablanca or the Criterion versions of numerous classics. It seems their selection process is completely arbitrary and their suppliers have a limited selection. I would suggest they find a new supplier who can offer the ittles mentioned, and numerous others they don't have.

corey3rd

while Netflix doesn't have everything out in DVD - at some point, if you're a movie nut, you'll pick up the DVDs for your collection.

If there's a title I really want, I'll still buy it (or hope that I can get a review copy). Although why anyone would want to submit themselves to Santa Claus: The Movie is beyond me. Plus by buying the DVDs, you are sending a message to the studios/distributors that they need to keep releasing films like this. Doesn't do Sony too much good to just sell a dozen copies to Netflix that gets loaned out to a 100 people. Who knows why Netflix didn't buy a copy 7 years ago when it was released.

You can get Cleopatra for $12.85.

NetflixShill

Another movie Netflix still refuses to carry is Stratosphere Girl. BB has it. Hollywood's got it. I'd like to see Reed Hastings give a straight-forward answer about why he refuses to carry these titles. He said in the recent interview with Mike K. that he saw no reason why Netflix wouldn't have titles if they are available. But the fact remains, they don't. And it's really annoying. Netflix should be striving to have "every movie ever made" and not excluding things arbitrarily.

NetflixShill

"while Netflix doesn't have everything out in DVD - at some point, if you're a movie nut, you'll pick up the DVDs for your collection."

I don't want all of them enough to buy them. I'd rather rent most things than buy them, so I'll just wait for them to be re-released or get them somewhere else. I'm not going to pay for something I might not want, just because Netflix refuses to offer it for rent. I still want to know why they refuse to get things.

NetflixShill

"why anyone would want to submit themselves to Santa Claus: The Movie is beyond me."

Why anyone would submit themselves to Doom, Ultraviolet, or Aeon Flux is beyond me. But that doesn't stop Netflix from purchasing a massive number of copies. It's really none of their business to judge the merit of any film. If it's available, they should have a few hundred copies to rent. There are a lot of name actors in SCTM - Dudley Moore, John Lithgow, Burgess Meredith, David "Lebowski" Huddleston, etc. It has a cult following. I don't see why Netflix won't get it.

Saying "who would want to watch it" does not add any substance, corey. Off-hand, I would say that anyone who saw it as a kid may want to see it. Or fans of the director, actors, writer, producers, whatever. "Who would want to watch" has not stopped video stores from renting obscure foreign filmx and cult films that probably get rented every other month.

corey3rd

Didn't you quit Netflix a couple months ago? Why are you so worked up about a club you no longer are a member of? I don't write crap about my old Boy Scout troop that I quit. Move on.

appears you can only buy the Full Screen version of Santa Claus the movie. I remember seeing that film while in Manhattan as we were wearing off a hangover. I'd rather have been mugged. It's a Christmas movie so already it's got a seasonal audience. So who knows why Netflix chose not to buy it when it came out all those years ago. 100s of copies of any movie because it's out? That's just nuts. That's bad business especially in a busisness where there's zero returns. Why tons of copies of Doom and Ultraviolet? Because there were a lot of people who said, I don't want to see it in a theater, let's just get it on netflix. Don't mess with The Rock and Milla.

You've really need to let go of your anger about Netflix. It's not like they cheated you that hard. It's not like they claimed you lost two videotapes that you swear you put in the overnight return box and have rung up $250 on your credit card.

Also you need to know that there are certain titles from smaller companies that refuse to let Netflix carry their titles because they want to sell their cult product to the cult instead of letting them rent and burn them from netflix. Small companies can't survive soley off selling 100 copies to Netflix.

Remember that you're not paying a monthly fee to Netflix so let the anger die. Hastings didn't kill your dog with a red envelope. If you're part of BB, now, then talk about your current experiences of their selection and how they hook you up in their stores. You might want to change your user name here to help lessen the anger.

superfunhappy

"Another movie Netflix still refuses to carry is..."

Did I miss some sort of declarative press release in which Netflix actually refused to get the disparate laundry list of movies you always go on about? Or do they merely not carry them and it makes you angry? (This despite the fact that you quit a while ago as corey3rd accurately points out).

jimofoz

My local video store went from $1 rentals to $4 rentals last year - not surprisingly just before I became a Netflix member. The DVDs (those that they have) are usually out of order and the staff has little knowledge of other than mainstream cinema - and not much of that. It's no surprise Netfilx is doing well.

WeaselBuddha

Corey,

Excellent write-up. Though seems for naught. Shill seems to be convinced that there is a grand conspiracy to screw him personally. Why I don't know. I mean the guy doesn't seem to trust his own erections.

There are alot of things that confuse me in the world, like why can't I get decent deep dish pizza in the DC area? Why does throwing money at education seem to make to significant dent in quality? Why don't the Swiss do something about the fascism they live under?

One thing that doesn't confuse me is that Netflix in business to make money. They are composed of a series of decision that look at the bottom line, I may not like all the decision they've made - but they are not Walmart, looking at the bottom line beyond the human factor. And they seem to have respect for their customers.

As I indicated in a previous thread, I just rejoined Netflix just so I could get the pre-release pilot of Sorkin's new series, Studio 60 on the Sunset Strip ( little did I know, 2 days later it would leak out onto P2P networks ). I've been very impressed with the increased selection since I left a little over a year and a half ago. A selection no Mom and Pop, or Big Business Branch video store can shake a stick at.

As a film freak it is a good time to be living.

WeaselBuddha


Oops, should have been "not make" a significant diference in education.

Darn, another screw up.

NetflixShill

"Also you need to know that there are certain titles from smaller companies that refuse to let Netflix carry their titles because they want to sell their cult product to the cult instead of letting them rent and burn them from netflix. Small companies can't survive soley off selling 100 copies to Netflix."

Why do they allow Blockbuster and Hollywood Video to buy their titles? I don't see how they can STOP Netflix from getting them. If they're sold on Amazon and other sites, NF can order them just like anybody else. It's not like they control the distribution and can decide to arbitrarily deny sales. Get a better argument, corey3rd. You are spinning your wheels and going nowhere fast.

NetflixShill

"Why don't the Swiss do something about the fascism they live under?"

Better question: why don't the Americans do something about the Fassicm they live under? Also known as Bushism. You know, the guy who says "You're either with us [me], or you're with the terrorist. We're right and they're wrong. They hate us for our freedom. They're bad guys. They're evil. We're the good guys. My country, right or wrong." THAT'S FASCISM.

NetflixShill

"Why don't the Swiss do something about the fascism they live under?"

Better question: why don't the Americans do something about the Fascism they live under? Also known as Bushism. You know, the guy who says "You're either with us, or you're with the terrorists. We're right ; they're wrong. They hate us for our freedom. They're evil ; we're good. They're mean ; we're nice. My country, right or wrong." THAT'S FASCISM.

The comments to this entry are closed.

Sponsors

Third-Party Netflix Sites