Bill Scott, Netflix's Director of UI Engineering, says that Netflix is looking for a Javascript ninja (martial arts experience optional) to help with an internal customer service application:
You will be part of the Customer Services Engineering Team. You will be responsible for the presentation layers of all current and new customer service tools. Since much of the work is green field you will have the opportunity to help design the user experience as well as build the web applications. In addition, the Netflix UI framework that the site runs on is shared with these applications. As such you will help flesh out this framework as we go forward.
More Netflix jobs online at http://jobs.netflix.com.
I think they've really improved the CS aspect to about as good as it could be, but they could go one step further, and integrate it with their Twitter accounts, to tweet back and forth with customers as easily as they do on Twitter itself. That would be a good way to combine two great things.
Posted by: MCW | December 07, 2009 at 10:00 PM