Update: NetflixHelps announced around 2am EST that the streaming issues have been fixed. Netflix streaming was unavailable for about 8 hours for some customers.
Update: (12:36am EST): NetflixHelps and Netflix on Facebook confirm the outage:
For those of you having difficulty streaming tonight, our apologies - we're aware of the issue and working to fix it as quickly as possible.
Update (11:50pm EST): Some people are reporting that streaming is working, but others are still reporting issues on a wide range of devices. Reader Darren reported an interesting problem with his queue:
Looks like Netflix is having more problems than just streaming tonight. My account (3 DVDs + Blu-Ray + Streaming) now looks like a streaming only account when I go to the site. Clicking on my account still says the correct information, but the site just doesn't show it or show a DVD queue or allow me to add DVDs
If you're having problems with your queue after this outage, try visiting netflix.com/clearcookies. Thanks to Jessica for the tip!
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Netflix streaming is down on the PC, Roku, iPad, and other devices. The Netflix customer service line is busy, but no word from Netflix or NetflixHelps on Twitter or on the company blog yet.
Is Netflix streaming working for you?
Thanks to Jeff, Aaron, Mr. Michaud, and everyone else for sending this in.
Working fine for me on my wii.
Posted by: Dani Baronofsky | July 17, 2011 at 08:50 PM
First comment? :)
I came here to find out if there is an outage. I couldn't sign in on my xb360. Their website is SUUUUUUUUPER slow right now, and I can't even navigate it.
Thanks for the headsup
Posted by: Madmoose123 | July 17, 2011 at 08:50 PM
We were having some problems streaming last night. Now it doesn't work at all, and I can't even get the website to load.
Posted by: BP814 | July 17, 2011 at 08:52 PM
Same here, doesn't work on my Logitech Review or my Android phone. Also same with the website as others have reported.
Posted by: Paleogirl2003 | July 17, 2011 at 08:55 PM
TOTAL failure on PS3 and Bravia TV. I *can* get some things to play, albeit with lots of jitter, on MacBook and iPwn, but we were all set for the next Doctor Who on the BIG SCREEN, not huddling around the tiny lap warmer. I wonder if NetFlix is being DDOS'ed or something....
Posted by: Ckeilah Facade | July 17, 2011 at 08:57 PM
working fine on wii.
Posted by: Lonny | July 17, 2011 at 08:57 PM
Can't even log into Netflix site. keeps saying "The login information you entered does not match an account in our records"
Posted by: mre | July 17, 2011 at 08:58 PM
Kept getting password error, even though we logged in just fine earlier this afternoon. The website is also taking a very long time to load.
Posted by: Elen Sia | July 17, 2011 at 08:58 PM
it is down for me on my droid incredible but works fine on my mac
Posted by: Mike Spilatro | July 17, 2011 at 08:59 PM
Down for me on Roku and iPhone.
Posted by: Joseph | July 17, 2011 at 09:01 PM
Haven't been able to get it on the PS3 for weeks and tonight, can't get it on AppleTV and can't log into Netflix from my laptop either.
Posted by: Elizabeth Bennet | July 17, 2011 at 09:01 PM
It's working for me through a browser, but not through Windows Media Center
Posted by: Triathlonner | July 17, 2011 at 09:02 PM
Spoke with customer service rep earlier this evening. They confirmed outage with sign and streaming services, although I was able to access the site via password reset link, I was unable to stream content via the website or my mobile device.
Rep stated the site had been experiencing issues since approximately 5:30 EST.
Posted by: Almostdecember | July 17, 2011 at 09:03 PM
belay that! iPwn netflix also fails.
Posted by: Ckeilah Facade | July 17, 2011 at 09:04 PM
Website barely working and xbox can't connect. at least glad it's not just me. I'm thankful for this website.
Posted by: Benjamin Evans | July 17, 2011 at 09:07 PM
Same problems as everyone else here (no Roku, PC or iPad) and the website said the login information was wrong. I could login only after resetting my password.
Posted by: Cmhdave73 | July 17, 2011 at 09:10 PM
Out on our Xbox 360, on my iPhone & iPad, and can't bring it up on website as of 6:15pm PST. >:-/ What are we paying $10/month for??????
Posted by: Meta Lhaid | July 17, 2011 at 09:12 PM
I have not been apple to access from my Apple TV, iPad, iPhone, or MacBook since around 6:30 PM...sucks was wanting to watch a movie.
Posted by: Shawn Powers | July 17, 2011 at 09:17 PM
Apple TV doesn't work at all. iPhone doesn't work at all. The Netflix support number is busy (866-716-0414). The website is very slow.
Posted by: James Ballard | July 17, 2011 at 09:18 PM
Yep, having the same problem here as well. No fun....... I was planning on watching some good old Stargate Atlantis tonight, and nothing...... It does help to know that I am not the only one, 8^)
I will try to post again as soon as I have something.........
Posted by: www.google.com/accounts/o8/id?id=AItOawnub4IvLr3G7kmiwCI_YC9rrQpyTqUW0KQ | July 17, 2011 at 09:18 PM
So, in other words -- PERFECT timing to raise prices and limit people to just streaming.
Coincidence?? Somebody's making a statement, I think.
Posted by: Brian Robinson | July 17, 2011 at 09:20 PM
I'm experiencing the same as everyone else! I can't even get on the website bc it can't log me in. It was working perfectly fine all day until about 6 o'clock. All my app for my devices says that the service is unavailable at this time and to try again later. Can't get anything on my laptop, iPad, or iPhone. I've tried several different numbers to call them and one line says they are experiencing higher than normal call volumes please try your call again later then hung up on me. No waiting for a rep or anything. The other two lines acted as if they didn't even work, or rather gave me a busy signal. Not cool. I want to watch Netflix!!
Posted by: Eric Fry | July 17, 2011 at 09:24 PM
It seems to be working on my iMac but still can't get it to load on my Sharp. And it is super slow on my computer.
Sux major.
Posted by: Shan1ko | July 17, 2011 at 09:24 PM
Yes. Netflix isn't working for me either for my ps3 nor computer. The same keeps happening.
Posted by: Kaye Eluna | July 17, 2011 at 09:27 PM
not working at all on vizio but getting my queue on LG Bluray, but nothing else. Seems to be working on that other wise. going to try my ipod next.
Posted by: Ryan McHone | July 17, 2011 at 09:31 PM
No access on XBox360 or iPhone, and I only managed to log into the website by resetting my password. I tried to log in again less than an hour later, and my account and password aren't recognized again. It's been down at least since 6:30.
Posted by: Ganyssa | July 17, 2011 at 09:32 PM
Streaming's down here. I get the same error message that's shown in the picture.
Posted by: Isaac Hummel | July 17, 2011 at 09:34 PM
Roku accessing everything else BUT Netflix tonight. I checked every connection - everything else fine, connection excellent.
It's Netflix. Again.
Posted by: Dorothy Malm | July 17, 2011 at 09:34 PM
It went out for me on my Roku about an hour or so ago. Can only log into web account by changing password, but then can't stream with the PC either. Phone number is buzy.
No notice on their website.
How lame of NetFlix - maybe they should rename themselves to NotFlix.
Posted by: Tom Hall | July 17, 2011 at 09:40 PM
NitFlox is H4X0R3D! :-P
Posted by: Ckeilah Facade | July 17, 2011 at 09:41 PM
Still not working from iPhone or roku, but is for the Wii.
Posted by: Joseph | July 17, 2011 at 09:41 PM
PS3 unable to connect. Although it was working 3 hours ago.
Posted by: Jeff Van Epps | July 17, 2011 at 09:45 PM
I've been watching Startrek all day on my Wii with no problem at all. I must of watched about 6 hours since this morning on/off with no issues.
Posted by: Eric_Rosario | July 17, 2011 at 09:45 PM
Not working on my Roku for the last two hours, so we've had to rely on DVDs (not Cable of course...).
Posted by: Jeremy Kaplan | July 17, 2011 at 10:04 PM
Food for thought guys: http://hassonybeenhackedthisweek.com/
(Not saying this has anything to do with Netflix's current issue)
Posted by: Almostdecember | July 17, 2011 at 10:10 PM
After upgrade both PS3 and TV unable to connect. PC streams fine.
Posted by: Davey Peacock | July 17, 2011 at 10:14 PM
Failure to provide services for payment rendered.
Posted by: Davey Peacock | July 17, 2011 at 10:17 PM
Our's down also. Watch thru panasonic blu ray and won't let us log in to acct on computer either. Haven't been a instant access customer very long. Does this happen often? Had acct about 2 months and first issue for us.
Posted by: me.yahoo.com/a/kjt5IQkHjdyF_HZ6APjdQTXfGOdKLPA- | July 17, 2011 at 10:20 PM
not working on xbox now, can just get queue. not even searching correctly, tried website but said didnt have my account in records
Posted by: Maverick Sandoval | July 17, 2011 at 10:20 PM
Down on my Roku, Xbox 360, and Android.
Posted by: Pat Billone | July 17, 2011 at 10:21 PM