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Comments

Aron

A very logical move. Many of the commenters on this site suggested it. The family plan naturally made one wonder how to divvy up 3 disk queue slots among 2 or 4 family members (and various other combos).

I never heard an official reason why they didn't do this.

Ask Bjørn Hansen

Fun how BB's 5-at-a-time is more expensive per movie than their 3-at-a-time.

I love how Netflix's pricing structure is simple -- $6 per movie out.

- ask

CashForFlow

Where's the 1-out plan for $5.99? That's all I want to know. ;^)

LaWilson

This is a great idea, especially for those sharing queues. Nothing like couples fighting over who gets the one less movie!

tainted

Still only letting us take out 8-at-a-tim, eh? :-)

Would it be feasible to assign a cost to each movie allowed out and then let user's build their own plans? Also, what is the idea behind the limit on the 2-out plan? I don't see NF having any overhead from just having a subscriber that must be recouped. Why couldn't they have a profitable 1-out plan?

You should be able to add or subtract from your plan at any time during the month and pay a prorated fee. If the next plan costs $5 more and you upgrade in the middle of the month you pay $2.50 and it is then effective immediately.

Manda

It took them long enough. 4-at-a-time, here I come!

vn

I think at least with the 2 out model, they could experiment with something like you have to return both before you rent any more - that is new discs are sent out only if you have nothing outstanding - and allow the shipment of both discs in the same envelope, and remove the cap. It could regulate the number of discs a month and also reduce s&h costs.

Charles

I've added the new rates to the Netflix Fee Calculator:

http://frogcircus.org/netflix/

It is intersting to note that there is no relative discount for the higher-volume accounts. The cost per DVD per day is the same accross all accounts.

I would have expected NetFlix to attempt to encourage users to upgrade accounts by providing slightly lower prices.

Day Late Critic

After reading here about the plan changes -- I scurried over to netflix and upped my plan to the 4 out plan (previous 3 out) cause it was financially feasible and gives me more!

Changed the plan, received a confirmation email. Then about 1 minute later I received this email:

"Effective 03/01/2005, you will receive a discount which will be applied to the base price of your program for the next billing periods.

Thank you for your membership. Enjoy your movies!

-Your Friends at Netflix"

Doesn't state what sort of discount or for how many billing perious (they used plural), but thought it was interesting. Netflix is not playing around --- they want to hold onto their customers.

Sonja

Oh that's very excellent!!!! I think I will look into upgrading. Four out would work very well for me!! Thanks for posting this.

BrentR

If they want to hold on to their customers they should ease up on the throttling, imo.

Still, I bumped mine to 4-out too, mostly to cope with the increased delays in shipping I've been experiencing. We'll see if it helps. I don't wanna go to Blockbuster! I wonder what GreenCine's turnaround times are like...

Zee

Woohoo! 4 at a time.

Aron

"Effective 03/01/2005, you will receive a discount which will be applied to the base price of your program for the next billing periods."

Intriguing. You just made me try that myself, and I did get the same email. There is an extra empty space in front of discount, as if a program was intended to spit out "1$" or something and failed to.

Discounts are usually granted only to cancelling customers. This leaves me wondering what this is precisely.

J-Bird

This is cool. I'll probably move down to the 7 or 6 at a time plan in the next month or two.

I cancelled my 3-out NF plan today. I didn't receive anything but a "sorry to see ya go" email.

However, they did ask 3 questions prior to closing it out:

1: 1-10 - would I recommend NF to a friend.
2: What 1 thing would change my mind & stay (faster ship times)
3: Where was I going to get my movie "fix". (BB)

For #2 they listed several items: faster shipping, slower turnaround due to "long wait" movies, price, etc.

For #3 they listed: movinf to BB, moving to Wally World, TV, HBO, local store, etc.

However, I did not get any offer to stay with a different plan or a lower promo price.

"I would have expected NetFlix to attempt to encourage users to upgrade accounts by providing slightly lower prices."

I agree with Charles.

I am now on the 3 out plan. And I dont see the reason to shell out an additional 6 bucks a month in order to have them send me just one more dvd in addition to my usual three.

Also, I think they just started "throttling" me. Monday the 21st, there was no mail due to it being a federal holiday. On Tuesday I returned my discs to the post office. Usually when I return my dvds to the post office I can expect netflix to get them the very next day, netflix acknowledging getting them, and putting out my next choices that very same day. Ergo, they should have gotten them wed., sent out my sext selections that very same day, and then gotten them on thursday, but it hasnt worked out like that.

Instead, they reported getting the dvds on the 24th, thursday. And they didnt mail my next selections out untill yesterday, Friday. (sending me the usual email telling me that I can expect two of them on Monday, and the other one on wed.)

Now, this is my first experience with "throttling" and I'm not too sure that they are doing this on purpose. After all, I did try to return them the day after a federal holiday. Which means that the mail at the post office is backed up. They had twice the amount of mail to deal with (when I dropped my dvds into the proper slot, I heard it hit a big pile of mail. Ususally I hear it go "clunk" against the bottom of the pail...whatever those things are called that they use to catch the incoming mail from the slots) Which means in turn, the dvds did indeed take a little longer to get back to netflix, which means netflix was in turn swamped, more than usual, with returned dvds.

I will have to see how they handle my next few returns to better accurately guage if they are throttling me. I imagine (I hope) without the mailing problems that usually accompany the day after federal holidays, things will return to normal.

"Special Offer! Upgrade now and enjoy a free upgrade for the rest of your current month."

Some special offer. There are like, what, two days left for this month? (they bill me the second day of every month. 1/2, 2/2, etc.) Maybe I should wait a couple of days untill after they have billed my to take advantage of this offer so that I get a free month? Or is this offer good for only the last remaining days of this month?

Manda

When I upped my plan to 4-out, the e-mail I received said:

"We have received your request to change your membership to the 4 Out At
23.99 program with a price of $23.99 per month. This change will take
effect on 03/23/2005."

As you can see, my billing date was earlier this week. My 4th disc mails on Monday. I guess I basically get the extra disc free for a month.

Then I will have to wait untill after March 2 to take advantage of the 4 out plan.

Mike

I've used both netflix and blockbuster and even though blockbuster is cheaper, the movies take 2-3 days longer to get to you so through the month, you end up getting a lot more rentals with netflix.

pretz

Um.. that's BS. With blockbusters report dvd issue feature, I was able to get 20+ movies a month. Netflix capped me at 12.

PunkFloyd

Quoted from above:
"Also, I think they just started "throttling" me. Monday the 21st, there was no mail due to it being a federal holiday. On Tuesday I returned my discs to the post office. Usually when I return my dvds to the post office I can expect netflix to get them the very next day, netflix acknowledging getting them, and putting out my next choices that very same day...

Now, this is my first experience with "throttling" and I'm not too sure that they are doing this on purpose. After all, I did try to return them the day after a federal holiday."
-----
I had the same exact experience! Plus, they shipped my next disks with an unusual 5-day delivery schedule.

However, my latest returns appear to be "as usual".

Roger

If you prefer a 2-out plan, instead of Netflix's new promotion which limits you to 4 a month, I recommend Walmart's 2-out plan with no maximum. Turnaround is quick.

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